General Manager - Hopkins, United States - Jersey Mike's

Jersey Mike's Hopkins, United States

2 weeks ago

Description

Jersey Mike's Subs in SLP is looking for a Assistant General Manager

As AGM, you take an active role in the total management of our Jersey Mike's restaurant. You will oversee the in-store operations and coaching of crew members on every shift. You will set goals, provide job assignments, motivate others, celebrate successes, and provide timely feedback.

Ultimately, you will will work as a true partner to your franchisee leadership to ensure all aspects of the store run smoothly and effectively.

Team Environment

Putting the highest value on work integrity & best-in-class restaurant operations
Manage employees throughout each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner
Deploy team members appropriately to meet customers' needs and service standards throughout shift
Communicate shift priorities, goals and results with team members
Lead crew training and ensure they uphold brand standard
Assist schedule writing, weekly inventory, and food orders

Operational Excellence

Role model exceptional customer service
Drive sense of urgency through crew members to satisfy customer needs and execute daily operations
Reinforce the use of systems, tools and procedures throughout shift, while taking appropriate steps to correct deficiencies
Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift
Complete all required training

Skills & Experience

Experience as a Shift Manager, AGM, or GM in QSR or full-service restaurant
Knowledge of the industry and relevant health and safety regulations
Commitment to excellent service
Working well within a team
Leadership skills and ability to make decisions fast
Strong problem-solving aptitude
Ability to stand for long periods
High school diploma & QSR/restaurant experience is preferred

INDHOPAGM

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