Customer Service Representative
Found in: Lensa US
Description:Customer Service Representative
Quick Witted Marketing seeking a motivated, experienced individual to join our campaign team as a Customer Service Representative.
As an integral part of our customer service team, you will oversee customer service activity for our physical operations by fielding customer questions and resolving issues in ways that produce satisfied, sustainable customers who will share their experiences with friends and family.
You answer questions face-to-face, develop and implement customer service procedures for staff to follow, and work with our marketing department to highlight positive customer experiences.
Our ideal candidate has an interest in public relations, marketing, or a relevant field, in addition to superb communication and organizational skills.Customer Service Representative Duties and Responsibilities
Answer customer questions face to face
Resolve customer complaints and issues
Develop and implement customer service routines and processes for employees to follow
Foster a customer-centric culture in keeping with our brand image
Collaborate with our marketing department professionals to highlight positive customer experiences and grow the brand
Customer Service Representative Requirements and Qualifications
Interest in public relations, marketing, or relevant field
Professional experience in a marketing or high-level customer service role
Experience facilitating presentations and internal training
Strong organizational, leadership, and communication skills
For more information, please visit our website and social media pages
MORE ABOUT US
We are a collective of innovators who specialize in experiential marketing. We create memorable customer experiences that propel our clients products and services. Our team consists of driven, dedicated, innovative, think-outside-the-box professionals who have proven results. With our passion for in-person marketing, we are driving a new era of marketing development, growth, and interaction. We are seeing our clients grow their brands and create sustainable results both short- and long-term.
calendar_today 2 days ago
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