Wolters Kluwer United States, Inc W

VP Commercial Segment

Found in: Lensa US


Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our talented team of physician and pharmacist editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients.

CE's mission is to improve care worldwide. To achieve this vision, CE has strived to deeply understand the challenges facing clinicians and provider organizations as they evolve their work-flow to cope with changing regulatory payment pressures while striving to deliver high quality and effective care.

The VP Commercial Segment has operational responsibility for CE's Commercial sales activities and reports to the President and CEO of Clinical Effectiveness.. The VP Commercial Segment develops and implements the strategic outlook for future years in order to meet the company's expansion goals for US and Canada. This includes developing annual strategic plans for new and renewal sales, while identifying the costs and the requirements for the organization.

This is a remote role with travel as needed.

Essential Duties and Responsibilities:

  • Leads strategic thinking and planning breaking down each segment into sub-segments that facilitate focus and execution of the strategy to maximize the revenue opportunity across different sections of the market
  • Developing a sales, product and GTM strategy that supports the P&L
  • Identifying customer needs that are solved by existing or potentially new solutions and working with the product/solutions team to prioritize
  • Executing on the go-to-market strategy for our solutions
  • Maintaining high customer satisfaction and renewals of our subscriber base
  • Meeting new business goals
  • Accurate business forecasting
  • Pair business goals with client engagement, retention, satisfaction and ensure all activities are outcome driven and measured regularly
  • Working with the partner leads to create and execute strategies for maximizing the commercial potential of our largest accounts
  • Drive data-driven decision making, and support product strategy by developing a deep understanding of customer usage, competitor products, win/loss analysis and market trends, to support and iterate our go to market programs in order to maximize customer impact/growth/value
  • Serve as the voice of the customer across the organization, and be passionate about delighting customers via strong value propositions and top notch customer experience
  • Working with the Marketing, Client Services and Sales teams to articulate value proposition and champion the products internally and externally (including partnerships.)
  • Institute a strong KPI tracking rhythm with clear and measurable outcomes, shared regularly or more often if needed
  • Provides leadership to the sales organization's management team, while fostering a culture of accountability, professional development, high-performance, and ethical behavior
  • Leads sales organization change initiatives by continuously assessing the need for organizational change, championing change initiatives, and removing obstacles impeding constructive organizational change
  • Establishes and maintains productive peer-to-peer relationships with customers and prospects

Minimum Qualifications:


  • Bachelor's degree level, or equivalent. MBA or equivalent experience a plus


  • At least 10-years of experience in a senior management role, preferably with some of that time in a position of P&L responsibility
  • Experience with product commercialization, managing sales organizations
  • Skills in organizational development, personnel management, budget and resource development, and strategic planning
  • Maturity to effectively work with cross-functional teams including executives and non-executives
  • Health care information technology experience is an asset but not required
  • Prefer Master's degree in business or a related field


  • Organizational and leadership abilities including change management
  • Strategic thinking
  • Results driven
  • Business acumen
  • Financial management
  • Interpersonal and public speaking skills
  • Flexibility and ability to multitask


Marketing Managers


Bachelor's Degree


10 to 20+ years

Job type

Full time

calendar_today 1 day ago

location_on Huntington, United States

work Wolters Kluwer United States, Inc

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