Santander Bank, N.A. S

VP, Infrastructure Production Management

Found in: Jooble US


Your personal and professional
growth is our growth. VP, Infrastructure Production Management


The VP, Production & Obsolescence Management is responsible for the overall management and support of the Company's Infrastructure Operations including, virtualization platforms, internal OHE based servers, information architecture, enterprise storage solutions, end-point device management and desktop strategies, local and wide area network, operating systems, system administration, voice services, security, and data center infrastructure and services. Performs in a management role as the architect for IT infrastructure and virtualization design and strategic planning.


  • Establishes, implements, and ensures compliance with all security standards and policies, including hardening and compliance management, vulnerability remediation, patching and security uplifts.
  • Ensures strong KRI program, ensuring availability, capacity, and performance metrics are met or exceeded.
  • Ensures high levels of performance and availability of network systems. Ensures smooth transition and introduction of new services and emerging technologies. Ensures advanced monitoring and oversight of infrastructure.
  • Ensures change management process and oversight aligns with requirements and industry standards.
  • Implements continuous improvement by utilizing a balanced scorecard and comparing performance metrics to internal and external benchmarks.
  • Manages Infrastructure budget, asset refresh, contracts, and investments to materially enhance the firms overall performance.
  • Oversees outsource partners to sustain and improve business trust by advancing the use of performance indicators to measure service levels, and improve reliability, availability, and performance.
  • Provides leadership, mentoring and coaching to team members.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We encourage everyone to apply.

  • Bachelor's Degree; in Finance, Business, Information Management/Information Technology, Mathematics, Engineering or equivalent field.
  • Master's Degree; in Computer Science/Software Engineering or equivalent field.,or equivalent work experience;
  • 9-12 years; Successful experience in building and managing Technology Infrastructure and Operational environments.
  • 5+ years production management
  • Experience building out infrastructure KRI programs
  • Experience building advanced monitoring capabilites
  • Experience managing vendors, installation teams, removal teams, and property requirements.
  • Ability to build high performance teams
  • Advanced knowledge and skills across networks, servers, databases, cloud services, security, and other related disciplines
  • Advanced knowledge of systems architectures and information security practices
  • Demonstrated ability to adapt to rapidly changing requirements with a flexible and creative approach to brainstorming, troubleshooting, and problem solving
  • Demonstrated ability to lead in an open team-based environment
  • Demonstrated ability to make decisions and recommendations on complex issues and present to senior management
  • Demonstrated ability to think analytically and independently, providing the thought leadership necessary to introduce incremental and evolutionary change
  • Demonstrated ability to work under high pressure situations calmly
  • Demonstrated project management experience
  • Excellent attention to detail, quality, and follow-through; commitment to continuous improvement and the elimination of performance variability,
  • Excellent problem solving, decision making, and prioritization skills balancing multiple demands in a dynamic environment, IT budgeting and financial management
  • Strong and efficient problem-solving and analytical skills
  • Technical expertise in multiple infrastructure platforms
  • Understands global network and related technologies and execute improvements, technology refresh programs, consolidations and optimizations relative to the shift of network data from internal data centers to cloud services.

Primary Location: New York, New York, United States

Other Locations: New York-New York

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Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

calendar_today 4 days ago

location_on New York, United States

work Santander Bank, N.A.

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