Citi C

Risk & Control, AVP Issuer Services/Jersey City

Found in: Lensa US


The Issuer Services Controls Senior Analyst will form part of a global team focused on operational risks and controls working in collaboration with the existing ISG Operational Control function and ISG Operations & Technology teams and management structures to ensure an effective control environment.

A solid understanding of products and services related to Issuer Services, is critical in order to contribute to the commercial objectives of the business while also strengthening internal controls.

This role will incorporate, but is not limited to, oversight of operational risk events (ORE), management of corrective action plans, preparation of managements control assessment (MCA) process, engagement with Internal Audit and participation in control forums.

This resource will face off directly with the business, technical, and operational teams.

This is an important role, reflective of the increasing criticality of strong risk and control focus within a large operations organization such as ISG.

Key Responsibilities:
Risk and Control GovernanceAudit Lead and manage internal and external audits through the various phases, including establishment and tracking of Corrective Action Plans (CAPs)

Policy/ Guidelines-Awareness, implementation guidance, and enforcement of related policies and proceduresControls Reporting oversight ensure that all key controls are included in MCA process and confirm the veracity of MCA testing in line with how the process operates.

Recommend appropriate and pragmatic solutions to operational risk and control issuesIdentify opportunities for process improvements and efficienciesIssue Remediation ensure that all issues are tracked through appropriate forums (Issues, Corrective Actions and milestones) inclusive of selfidentified (IBAM), regulatory or audit issues and recommending suitable solutions for Corrective Action Plans (CAPs)Understand critical requirements of Citi policy/procedure/standards and regulatory requirementsLeadershipProjects lead and assist on regional or global quality assurance and operational control related projectsInnovation develop methods to make the Operational Quality Assurance function more efficient and ensure local processes are considered in global initiatives.

Use communication skills to influence a wide range of internal audiences including product, function, or regional executive management partnersPresentations Be confident at presenting open issues on the right forums for Operational quality assurance and controls projects for regional and global partners/ leaders.

Relationship Management Develop strong partnerships within the ISG Operations & Technology groups, as well as other organizations supporting ISG activities (IA, Compliance, etc.)Knowledge/Experience5 to 8 years of experience with working with a large, global organizationFinancial services experience in an operations environment and awareness of the related operational controlsExperience in business and process analysisExperience in managing projects or leading large initiativesKnowledge of the Issuer Services Operations processes is an advantage.

Internal Audit or Compliance Assurance related experience is a plusSkillsExcellent written and verbal communication skills and aptitude in communicating with senior managementStrong analytical and interpretation to effectively translate process data into the larger control framework and identify issues/ control breaksCreative, innovative, dynamic, high energy levels with strong initiative.

Strong analytical and time management skills, excellent attention to detailProven success in a team environment and willingness to help team achieve goals.

Able to plan and organize several initiatives to deadlines; ability to prioritise work streams pragmatically and flexibly.
Ability to proficiently use MS Office products, particularly Outlook, Power point, and Excel.
CompetenciesAble to interact with Auditors, Compliance, and Independent Controls Groups and to have the ability to influence & negotiate.
Ability to build strong relationships at various level.
Ability to work to tight deadlines as part of a team.
Willing to be involved in all aspects of a task.
Exhibit good attention to detail while focused on delivery.
Ability to work on several initiatives concurrently and cope with changes in priorities.
Job Family Group:

Operations-Services Job Family:Reference Data Management Time Type:Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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calendar_today 1 day ago

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