Chick-fil-A Garners Ferry Rd C

Catering Sales Lead

Found in: Lensa US

Description:
The Sales Lead job is to oversee all catering operations of the business. Responsibilities include: protecting all interests of the operator, maximizing operational excellence, accounting, acquiring new catering accounts, maintaining catering accounts, following up with catering guest, working with Delivery Team for order fulfillment, work with BOH team in production of catering orders, marketing, and profit generating procedures.

Next to the Catering Manager/ Director, the Sales Lead exemplifies the actions, decision-making skills and responsibilities of operating a successful catering team. The Sales Lead role is critical in setting the overall tone and atmosphere of catering in the restaurant across every business day part. Developing skills and building community is a constant thought in the mind of this leader. This tireless individual must be a teacher at heart and must be energized by a quick-paced environment. The Sales Lead must be engaged in the following 5 areas:

Must be very flexible with schedule in order to fulfill all catering request during normal hours of operations. Scheduling is based on catering sales for each week.

  • Vision
    • Execute the vision of the operator
    • Commitment to personal growth and development.
    • Strategize Catering growth as a High Performance Leadership Team (HPLT)
    • Identify and share short-term and long-term goals within catering team
    • Create various plans to achieve these goals throughout the catering team
  • People
    • Develop real connections within the community
    • Support Catering Manager/ Catering Director/ PR Director in implementing catering orders/ events

    • Observe, support, teach, model, measure and provide feedback on every aspects of the CREATE RAVING FANS Strategy.
    • Properly address both positive and negative Results and Relationships throughout the catering accounts
    • Work closely with other members of the leadership team and operator to develop and implement continuous improvement plan for the development the catering team.
  • Quality & Customer Experience
    • Support and communicate CREATE RAVING FANS strategy
    • Lead execution of CREATE RAVING FANS strategy
    • Use RQA, ROE and CEM tools to measure and improve OE and ensure proper FDA and local food safety standards are practiced all day every day by everybody everywhere.
    • As a steward, oversee all facilities and ensure equipment is in proper working order. Develop strategy to ensure food safety standards exceed local and FDA food code standards
    • Work closely with operator to develop continuous improvement plans for quality and customer experience.
  • Sales & Brand Growth
    • Work closely with operator and PR Director to develop and implement strategies to grow catering accounts, check average and outside sales.
    • Support PRD in the execution of the marketing plan.
    • Cultivate an environment that leverages our Raving Fans Strategy
    • Use our known marketing and operational strengths and opportunities to grow sales and brand recognition
    • Look for opportunities to share food, cows, our people and influence in our community
    • Review Scorecard and Scoreboard scores and ensure existing systems are in place to maximize sales and brand growth.
    • Seek and develop strategic marketing to build emotional connections that enhance brand awareness.
    • Work closely with PRD and operator to develop continuous improvement plans for sales and brand growth.
    • Cultivate an atmosphere of heightened brand awareness and CFA Anywhere within our trade area.
  • Financial Return
    • Oversee the prudent spending of all financial resources across all variable P&L expense line items.
    • As a steward, work closely with the operator and the leadership team to develop continuous improvement plans for maximizing fiscal return on investment.
  • Compensation
  • $12-$16 hourly compensation
  • Full time hours required 35-45 hours per week
  • 5% bonus system in place for all newly acquired catering accounts

calendar_today 2 days ago



location_on Columbia, United States

work Chick-fil-A Garners Ferry Rd

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