Cell Center Supervisor Role - Jersey City, NJ

Only for registered members Jersey City, NJ, United States

1 week ago

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Job summary

This is a Call Center Supervisor role responsible for the daily management of staff and inventory to ensure delivery of exceptional customer service.

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Responsibilities

  • Evaluate strengths and weaknesses of staff in order to foster a positive working environment which includes: Daily evaluations, coaching and mentoring the business team in order to enhance staff performance levels for quality, production, and attendance while ensuring accuracy and compliance with internal/external policies.

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