Senior Analyst, Quality Projects - Washington DC - Kroll Inc.

    Kroll Inc.
    Kroll Inc. Washington DC

    1 week ago

    Description

    Senior Analyst, Quality Projects

    Kroll Settlement Administration is the leader in cutting-edge technology and consulting services for complex settlements worldwide.

    We offer unmatched solutions and capacity for even the most challenging cases. Our team employs nearly 5,000 professionals globally, supporting clients with governance, risk, and transparency challenges.

    The Senior Analyst will join a case team providing superior client service. The ideal candidate has excellent communication skills, is consultative and solution-oriented, capable of managing budgets and meeting deadlines.

    • Project Management: Supervises junior analysts' work product; accountable for full case load matters within budget; proactively spots issues to develop mitigation plans;
    • Project Execution: Proactively manages cases to meet project requirements/deadlines/quality standards/budgets. Collaborates across business teams to ensure timely execution/case management,
    • Research & Communication: Handles escalated claim inquiries/conferences findings with clients/managers/Senior Managers as needed identifies/process challenges communicates/project teams/vendors necessary assists development/business rules claims processing/payments/documentation related accurately reflects/service agreements outlines

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