Front Desk Associate OPEN AVAILABILITY 7a-3p & 3p-11p - Harrisburg, PA
1 month ago

Job summary
Handle guest registration and room assignments accommodating special requests whenever possible handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies assist customers in all inquiries connection with hotel services directions local attractions etc resolve customer complaints cancel room reservations walk customers in a professional courteous manner show guests to room assisting them with their luggage explain all hotel facilities their location hours of operation answer questions about these facilities other hotel questions check luggage for hotel guests both day overnight.
Responsibilities
- (Pre-register block reservations take same day reservations future reservations following hotel rate structures discounts sell strategies)
Job description
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