Business Systems Analyst - Hanover, United States - DTLR

    DTLR
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    Description

    Come work for us


    We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.

    Our employees are key to our success.


    POSITION SUMMARY:
    We are looking for Business Systems Analyst to be part of team.

    The ideal candidate is a self-starter that thrives in a fast-moving environment, with a passion for solving customer problems using cutting-edge solutions.

    You will be trained on the configuration skills specific to DTLR if applicable to the role but should also bring with you an ability to learn new software quickly as well as a business analysis skill set to understand a business problem and break it down into resolvable pieces.

    You will be working with the customers directly to elicit requirements, as well as configuring and testing the solution to ensure quality.

    You should also have superb communication, organization, and time management skills. Most importantly, you are committed to the success of projects and customer satisfaction.


    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Effectively evaluate a client's needs and business processes. Translate, communicate, and document the requirements to the solution.
    • Skilled at mapping data files and processes.
    • Skilled at documenting requirements and communicate workflow through diagrams (e.g. create process flow diagrams, integration diagrams, finite state diagrams, customer experience maps, etc.)
    • Ability to succinctly communicate solution and requirements to customer and internal team.
    • Excellent facilitation skill to collaborate with the clients through decision-making process and gain consensus to reach sign-off.
    • Execute and effectively document test to sign-off on solution quality.
    • Excellent presentation skills to demo and present the solution to the clients.
    EDUCATION AND/OR EXPERIENCE


    • Degree in Computer Science, Information Technology, Business Administration or other relevant university discipline.
    • Experienced with enterprise software implementation or Software as a Service (SaaS) implementation projects.
    • Experience with Web-Applications and/or SaaS preferred.
    • Experienced in analyzing and documenting business processes. Demonstrated ability to bring clarity to business processes that may not be well understood by customers themselves.

    SKILLS AND ABILITIES

    • Ability to translate business requirements to technical specification for implementation or development.
    • Understanding concepts of data modelling and system configuration.
    • Strong communication skills. Excellent verbal and written English skills are critical for success in this role.
    • Thrives in a fast-paced environment. Demonstrated ability to work calmly in a demanding work environment subject to a variety of pressures and constraints.
    • Proficient in MS Office, MS Project, MS Excel, MS Visio
    • Knowledge and experience in Retail ERP software solutions or environments are a plus but not required.

    PHYSICAL REQUIREMENTS:

    • While performing the duties of this job, the employee is regularly required to sit.
    • The employee frequently is required to use hands to finger, handle, or feel; and talk; or hear.
    • The employee must occasionally lift and/or move up to 25 pounds.
    • Specific vision abilities required by this job may include close vision, distance vision and depth perception.
    • The incumbent must be able to work in a fast-paced environment.

    GENERAL INFORMATION:

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.

    They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

    DTLR, Inc.

    provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    The company reserves the right to modify this job description with or without notice.

    Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per the company policy.


    Pay range:
    $70,000 - $85,000 (Depending on Experience).

    General Information:

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.

    They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

    DTLR, Inc.

    provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.