Staff Growth Experience Designer, Monetization and B2B - San Francisco, United States - Adobe

Description

JOB LEVEL

P50

EMPLOYEE ROLE

Individual Contributor

The opportunity

Do you want to help build the next evolution of Adobe Express for our business customers?

We're looking for a Staff Growth Experience Designer to craft engaging product moments for our business and enterprise customers. You'll help our customers discover what Express is capable of, how to take their projects to the next level, and how Express integrates into their workflow. You'll investigate what our customers feel when they're collaborating with others and working across products, how they want to measure the success of their content, and what types of premium product value keep them invested and engaged.

Adobe Express makes design and content creation fast, fun, and streamlined for small and medium business owners, entrepreneurs, social media marketers, communicators, and side hustlers, with no design experience needed. The Growth Design team delivers thoughtfully crafted experiments and core experiences that seek to understand user behavior and strengthen their success with content creation. We're passionate about ensuring our customers accomplish their goals while standing out. Learn more about what our team does here

In this role, you'll:

Approach problems holistically. Collaborate with cross-functional team members like data analysts, researchers, product managers and engineers to define strategy. Design growth experiments, loops, and solutions across trial and premium touchpoints of the funnel.

Listen deeply. Uncover opportunities to decrease friction and enable new pathways by talking to and listening to customers about their frustrations and goals.

Experiment to create design impact. Imagine user experiences from concept to ship, experiment and iterate to validate your ideas, and coordinate with designers to produce high quality solutions with a keen eye for detail. Test your prototypes, capture insights, and integrate your findings into new versions of design experiments.

Simplify. Translate complex problems into sophisticated design recommendations that are grounded in user research and data. Bring the vision to life through sketches, storyboards, hi-fidelity mockups, wireframes, prototypes, or animations.

Sustain discovery and value. Apply interactive techniques to help our users try paid features and value in meaningful ways, help them find the right plan, and continue to encourage value in their subscription over time.

Think big. Advocate for innovative product approaches, and collaborate with the Monetization and Engagement squads to lead brainstorms and workshops. Stay current with industry leading perspectives and bring them into your design approach.

What you'll bring to the team

• 5-7+ years of proven experience in UX and interaction design, building and delivering digital consumer and enterprise products. Experience with paid subscription models, conversion goals and metrics, and understanding how customer psychology translates to design solutions is a must.
• Ability to balance an iterative growth mentality with high quality design standards, through both lo-fidelity prototypes and hi-fidelity concepts.
• A thirst to learn about how your designs perform and appetite to iterate, weaving both qualitative and quantitative data into your recommendations.
• Proficiency in design software such as Adobe XD, Figma, Sketch or similar tools, and maintaining and scaling a design system. Strong understanding of visual design standards, typography, desktop/mobile UI, color, layout, and iconography and how these elements impact product function.
• Curiosity, interest, and a point of view about UX and experience design trends, teams and enterprise customer insights, and e-commerce psychology. You're able to advocate and activate this knowledge with your team.
• Experience with concisely representing design decisions, the problems they solve, and how they support business objectives to the broader product organization and leadership.

How to Apply

To be considered for this role, please submit your resume and portfolio.

In your portfolio, please include projects where you've designed conversion and upgrade experiences, enterprise or B2B customer experiences, premium or advanced user onboarding, paid feature discovery, and end-to-end design processes that integrate commerce or financial decisions from the user. Please also include a personal project of your choice. If your portfolio is password protected, provide the password in your submission.

This is a hybrid US-based position. Our team is located in San Francisco, Seattle, and New York. You will be assigned to an Adobe office location, and in-office schedules are flexible.

About Adobe Design

Adobe Design creates tools that amplify the world's ability to create and communicate. We're a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe's three product lines: Creative Cloud, Document Cloud, and Experience Cloud.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $135,900 -- $252,000 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We're glad that you're pursuing a new opportunity at Adobe

Put your best foot forward:

1. Update your Resume/CV and Workday profile – don't forget to include your uniquely 'Adobe' experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you're interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

If you have a disability or special need that requires accommodation to navigate our internal careers site or to complete the application process, please contact