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Casa Grande

    Care Specialist Community Health Worker - Casa Grande, United States - Upward Health

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    Job Description

    Job Description

    CARE SPECIALIST

    Are you a dedicated individual with a passion for providing quality care and making a positive impact in the lives of others? If you have a unique combination of skills including critical thinking, resilience, and thrive in dynamic environments, we invite you to explore the opportunity of joining our team as a Care Specialist.

    As a Care Specialist, you will have a significant role in our organization, operating in a fast-paced and constantly changing field. We seek individuals with determination, resilience, and the ability to excel under pressure.

    Your responsibilities will require you to be proactive, understanding the importance of prioritization and seeking to comprehend the reasons behind our actions. You will interact with individuals from various backgrounds and complex needs, so the ability to handle challenging situations and always be ready to assist is essential. Being inquisitive and seeking solutions are key traits we value.

    Your understanding of diversity and community is crucial to providing inclusive and culturally sensitive care. Strong organizational skills, responsiveness, and adaptability are vital as you navigate the constantly changing healthcare landscape.

    Your self-motivation and willingness to embrace change when needed will be greatly appreciated. You have a goal-oriented mindset and are open to learning, ready to tackle new challenges with enthusiasm.

    You welcome constructive feedback, using it as an opportunity for growth. Self-awareness is your strength, and you excel as an independent problem solver. Your dedication to helping people is what motivates you to deliver top-notch care.

    If you possess these qualities and are prepared to take on a role that demands dedication, flexibility, and a deep desire to create a positive impact, we encourage you to explore the opportunity of becoming a Care Specialist in our organization. Join us in our mission to deliver outstanding care and support to those in need.

    About Upward Health

    Upward Health is a multidisciplinary medical group offering comprehensive 24/7 care in the comfort of patients' homes. Our team addresses physical, behavioral, and social health needs at the right time and place. Each member of our team, from providers and nurses to Care Specialists and support staff, is motivated to enhance the well-being of our patients. With the ability to cater to a wide range of needs, from managing health conditions to providing emotional support, we understand that true health requires holistic care. It's no surprise that Upward Health boasts a 98% patient satisfaction rate!

    Responsibilities

    • Conduct outreach to patients via various methods such as phone calls, in-person visits, and mailings.

    • Enroll patients in the program and gather essential data through continuous interactions.

    • Meet patients in their homes or communities to assess needs and set health goals.

    • Coordinate in-home provider visits and ensure proper care coordination.

    • Support patients in achieving healthcare objectives and Quality measures.

    • Collaborate with a multidisciplinary team to meet organizational goals.

    • Record vital signs and health information accurately in electronic medical records.

    • Analyze patient data to identify needs and treatment goals.

    • Educate patients on medical information and facilitate care transitions.

    • Build rapport with patients using motivational interviewing techniques.

    • Conduct in-person patient appointments and follow-up visits.

    • Document patient encounters meticulously and prepare reports as necessary.

    • Participate in team meetings, huddles, and clinical rounds.

    • Perform other duties as required.

    Requirements

    • Minimum of 2 years experience in a related role such as Community Health Worker or Medical Assistant.

    • High school diploma or GED required.

    • Valid driver's license and reliable transportation.

    • Experience in Chronic Care Management or working with chronically ill patients.

    • Familiarity with community resources and the ability to complete necessary training.

    • Strong organizational and time management skills.

    • Excellent communication and critical thinking abilities.

    • Proficiency in electronic medical record systems.

    Join Upward Health and be part of a diverse and inclusive team dedicated to making a positive impact on patient lives!



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