Shipping and Receiving Supervisor - South Holland, IL, US

Position Description: · Perform functions to lead and assist with the operation of the shipping and receiving department, ensuring the quick and efficient processing and handling of all inbound and outbound orders while maintaining inventory accuracy and optimal warehouse organiz ...

Job description

Position Description:

Perform functions to lead and assist with the operation of the shipping and receiving department, ensuring the quick and efficient processing and handling of all inbound and outbound orders while maintaining inventory accuracy and optimal warehouse organization and staffing.

Primary Responsibilities:

• Provide daily hands-on support to the Shipping and Receiving Department, reviews inbound and outbound schedules to determine priorities 
• Supervise the hourly shipping crew to ensure that all finished goods for customer orders are picked and labeled correctly and that all shipments are in good condition and filled in full and on time
• Supervise the hourly receiving crew to ensure all inbound loads are properly received, stored and scanned in to location for accurate inventory records and efficient retrieval of raw material
• Coordinate and communicate departmental needs with other shifts and departments
• Ensure that the inventory management system and warehouse management system are used fully with full use of scanners by anyone moving goods and materials in the warehouse for any reason
• Conduct cycle counts to maintain inventory accuracy, investigating and resolving any variances
• Actively look for opportunities to drive continuous improvement, find efficiencies and facilitate total employee involvement in the process
• Determine and set shipping and receiving priorities to meet production schedules, customer orders and OTIF requirements
• Manage inbound and outbound appointments to ensure scheduling is executed on-time and in an efficient manner
• Maximize teamwork and productivity, minimize costs, and maintain quality through implementation of lean manufacturing techniques
• Actively participate in food safety programs that ensure the safety of ingredients and finished products
• Drive a food and employee safety focused culture by being accountable for modeling appropriate safety behaviors and conduct safety related training, inspections, and policy/procedure compliance
• Troubleshoot problems/issues, develop, recommend, and initiate action steps that provide resolution to achieve positive results
• Serve as a role model for workers in terms of work ethic, professional image, and conduct in full compliance with all work rules and policies
• Serve as a forklift certification instructor and facilitate all aspects for the forklift certification process for employees
• Survey equipment, facility and racking for proper maintenance and repair, requesting maintenance as needed to ensure all equipment is in good working condition
• Perform other functions as assigned

Supervisory/Management Responsibilities:

• Assign duties and responsibilities to meet KPI's and department goals
• Maintain staff by hiring, orienting and training employees on company rules, safety, and job functions
• Coach, counsel, motivate, and carries out discipline
• Resolve personnel issues in accordance with company guidelines and policies
• Enforce systems, policies, and procedures consistently and fairly
• Oversee employee participation and adherence to food safety and employee safety programs and policies
• Monitor and process employee attendance records/timecards and PTO in a timely manner

Requirements:

• High School Diploma or GED equivalent 
• A minimum of 2 years of progressive shipping and receiving experience
• 1 - 2 years of supervisory experience, preferred
• Capable of working in a fast-paced environment
• Basic experience in the application of lean principles
• Demonstrated proficiency in time and project management
• Effective communication and training skills
• Detail oriented with strong analytical skills
• Ability to multi-task
• Proficient in Microsoft Office 
• Knowledgeable of OSHA and general safety guidelines 
• Understanding of Transportation Management Systems
• Ability to work independently
• Able to work weekends

Physical Requirements:

• Able to work in temperatures 34 degree or less for extended periods of time
• Able to bend, stand, or squat as needed
• Able to lift up to 60 pounds occasionally

Preferred Skills:

• Experience with ERP and WMS Systems 
• Bilingual – English and Spanish
• Supervisory experience in a union environment 
• Prior forklift and reach truck driving experience

Competencies:

• Communication:  The ability to give and gather information and actively manage the communication process by asking questions, conveying complex information in plain language, listening and considering others' views, state own views clearly and concisely, and address conflict in a professional and productive manner.
• Time Management:  Able to make the most effective use of one's own time and that of others; gets the job done without procrastinating or delaying; is constantly aware of what is the best use of time.
• Action Orientation:  Maintaining a sense of urgency to complete a task.   Seeks information rather than waiting for it.
• Forward Thinking:  The ability to anticipate the implications and consequences of a situation and take appropriate action to be prepared for possible contingencies.
• Detail Oriented:  Thoroughness in accomplishing a task through concern for all the areas involved no matter how small; monitors and checks work or information; and plans and organizes time and resources efficiently.

Benefits for this role include: Medical, vision, dental, potential bonus up to 12% (50% personal performance based & 50% company performance), profit sharing (which feeds retirement) at a minimum of 3% annually and 120 hours PTO in the 1st 12 months