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Monroeville

    Team Leader, Food Services - Monroeville, United States - UPMC

    UPMC
    UPMC Monroeville, United States

    4 weeks ago

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    Description

    UPMC East is hiring a Full-Time Team Leader, Food Services to support our Dietary and Cafeteria department
    This position will work rotating shifts with holiday and weekends. Shift times include 6a-2:30p, 8a-4:30p, 9a-5:30p, 10:45a-7:15p.


    Purpose:


    Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.


    Responsibilities:

    • Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
    • Oversee security of inventory and cash revenues.
    • Orient, train, and coach new team members as per department guidelines.
    • Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
    • Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
    • Perform routine competency checks on associate performance with appropriate follow-through.
    • Conduct and document service recovery on all customer complaints as per operational guidelines.
    • Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
    • Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
    • HS Diploma/GED preferred
    • 2 years relevant experience required

    Licensure, Certifications, and Clearances:

    • Obtain Servsafe or Professional Food Safety Manager Certification within 6 months of hire date.
    • Act 34

    UPMC is an Equal Opportunity Employer/Disability/Veteran
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