Administration I - Minneapolis, United States - PLUNKETT'S PEST CONTROL, INC

PLUNKETT'S PEST CONTROL, INC Minneapolis, United States

3 weeks ago

Description

Job Description

Job DescriptionDescription:

Administrative Specialist Plunkett's Pest Control

You probably never thought about working for a pest control company; but it may just be everything you are looking for.

About Plunkett's:

Plunkett's is a solid, family-owned business established in 1915 celebrating over 100 years of continued growth Our service area covers 18 states with headquarters in Fridley, Minnesota and an office in Columbus, OH. Our 480+ employees receive competitive wages and rewards, fantastic benefits, a company sponsored retirement program, continuous training and career development. Plunkett's is an outstanding, privately owned company that holds a great deal of opportunity for a sharp, motivated administrative specialist.

Come join the Plunkett's family

Position Description:

As part of our Administrative Specialist team, you will provide support to Plunkett's office operations by performing both temporary and permanent duties. Tasks may be added, dropped, or changed based on future impact of technology and client data management software changes.

Essential Job Duties:

Support billing, collections, and account management operations.
Support clients with escalated billing questions.
Process incoming payments from both customers and service technicians.
Cross train on other administrative duties and perform backup duties as needed.
Process a large volume of daily emails.
Perform administrative duties as assigned to ensure monthly tasks are completed by deadlines.
Provide telephone backup support to Client Service.
Adapt quickly to change and work under tight deadlines.
Communicate effectively with both internal and external clients.
Project a professional image; is friendly, pleasant, and courteous when dealing with internal and external clients.
Cooperate with Company management by performing any other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty effectively. The requirements are representative of the knowledge, skill, and/or ability required

Requirements:

Minimum Requirements

High school diploma or equivalent
Ability to read, legibly speaks, and understands English; must be able to communicate clearly and effectively to clients and Plunkett's employees; including strong telephone skills (tone, clarity, grammar, and phone etiquette)
Available to work 40 hours M-F on a set schedule during regular business hours with some overtime required in the summer months.
The ability to prioritize and manage multiple tasks and deadlines
Self-directed with strong work ethic and attention to detail
Must have the capability to work independently and as part of a team
Proficiency in MS Office applications, typing, and 10-key
Competency working with spreadsheets and managing large amounts of data
Must be able to work in a team environment and develop positive relationships with co-workers
Favorable drug test and acceptable background record is also required

Preferred Requirements

Previous experience working with collections

Physical Demands and Work Environment

Communicates through telephone conversations, face-to-face interactions, texts and email
The ability to lift and carry up to 10lbs
Sitting for long periods of time; occasional bending, kneeling, stooping and crouching
Read printed materials and a computer screen
Stamina needed to maintain attention to detail despite interruptions
Must possess the mobility to work in a standard office setting and to use standard office equipment including a computer, keyboard, and telephone

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Plunkett's is an equal opportunity employer and committed to hiring and retaining a workforce that reflects the diverse communities we serve.

EOE/Minorities/Females/Protected Vets/Disabilities/LGBT

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