- Identify and respond to customer needs to secure potential new business opportunities.
- Propose an appropriate strategy/solution to the customer and align company's key differentiators and service offerings with the customer's needs.
- Actively lead all aspects of the sales lifecycle for all assigned accounts, from defining potential opportunities to capability meetings, proposals, and bid defense meetings.
- Lifecycle steps include follow-up related to the sale and drive completion of contractual documents.
- Lead capability meetings and bid presentations comprising all aspects of company's services and solutions.
- Educate the team participants in customer culture, operational needs/methods and sales techniques needed to close the sale.
- Cultivate strong, long-term relationships with key decision-makers within accounts and develop in-depth knowledge of the customer organization.
- Maintain high visibility within the customer organization and monitor satisfaction by communicating regularly with the customer.
- Maintain visibility in the industry. This may include industry conferences and an active presence on social media (LinkedIn).
- Adapt successful strategies and tactics to meet market demands and financial targets.
- Monitor actions and results against plans.
- Establish and maintain effective, collaborative relationships with internal colleagues, including marketing, proposals/contracts and operational business leads to support specific client requirements and needs.
- Maintain general knowledge of all company services.
- Record all customer sales-related activities in the CRM system and prepare sales activity reports for management as required.
- 5+ years of related experience, including 3 years of relevant industry experience, preferably in data services (data management and biometrics) or a clinical research environment.
- Knowledge of and experience in selling biometrics, regulatory submissions, and regulatory operations will be a distinct advantage.
- Excellent oral and written communication skills.
- Understands the life sciences industry (e.g., CROs, pharma/biotech, medical device), scientific & clinical data/terminology, and the drug development process.
- Ability to work independently and as a team player.
- Ability to establish and maintain effective working relationships with coworkers and clients.
- Experience using a CRM system for the management and tracking of activities and opportunities (MS Dynamics experience a plus).
- Excellent skills using Microsoft Office Suite: MS PowerPoint, MS Word, and MS Excel.
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Director of Business Development - Walnut Creek - Connect Life Sciences
Description
Actively prospect and leverage potential new business opportunities within specified customer accounts. Establish and execute a comprehensive sales plan for each target account within your San Francisco Base Territory. Ensure appropriate strategy/solution is proposed to the customer.
Responsibilities
Qualifications
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Director, Business Development
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