Director of Infrastructure - Oak Brook, United States - Alined Consulting Group

Description

We are looking for a Director of Infrastructure to lead a team of engineers and service desk for a healthcare organization.

As the Director you will work on a major re-design of the cloud operating model, retire existing data centers, spearhead a CISCO redesign, and reduce dependencies in a high-velocity environment.

You will be solely responsible for leading the team, managing a budget, and helping elevate the current infrastructure landscape.

Qualifications :10+ years' experience helping to transform IT infrastructure

Proven experience in IT infrastructure management, in a complex environment and a background in architecture, systems administration, network administration, cloud services, and storage administration.

Direct experience with LAN/WAN/SDWAN, VMWare, O365, Citrix, and Cisco UC is required.
Demonstrated understanding of standard frameworks and methodologies including Information Technology Infrastructure Library (ITIL) and IT Service Management (ITSM).
Leadership experience in directing, leading, and mentoring IT professionals
Solid project management skills and the ability to manage multiple projects concurrently
Demonstrates the business and financial acumen necessary to develop and present ideas and solutions in a clear, concise, and organized manner
Strong written/verbal communication skills. Effective in influencing and negotiating to achieve amicable outcomes
General knowledge of HIPAA, PCI, GDPR, & data privacy standards and procedures
Ability to effectively deal with work pressure, and maintain a composed and calm attitude
Ability to evolve and quickly learn bleeding-edge technologies

Day to Day:
Lead Datacenter, Network, Telecom, and Endpoint Services teams; reporting to VP, Infrastructure, and Cloud
Translates broad business and management programs and projects to the infrastructure team to produce practical/prioritized work plans that lead to the successful implementation of business objectives
Drive the short & long-term technical strategy as it pertains to infrastructure.
Develop roadmaps and execution plans and be accountable for the outcome of those plans.
Partner with cross-functional leaders on the completion of projects and roadmaps.
Manage data center, telephony, and network operations and teams to enhance network redundancies and resiliency
Track, prioritize, and update the status for ongoing and upcoming projects
Manage adherence to change management processes to plan, document, and execute system upgrades, changes, and decommissions
Ensure proper system documentation and guides for critical processes/systems are kept
Assist with IT operational and budgeting responsibilities
Manage vendor relationships and build strong partnerships
Monitor performance on SLAs through regular review and follow-up on metrics.
Work with Cybersecurity to schedule and conduct periodic tests to validate business continuity, data protection, and disaster recovery procedures
Ensure operational service gaps are corrected promptly.
Acts as liaison between IT and business leadership

by Jobble

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