First Impressions Coordinator MonThurs - Detroit, United States - Detroit Training Center

Description

Job Description:
The Detroit Training Center is looking for someone who can create a great

first impression

for everyone coming through our door, calling on the phone, or receiving a call back from a registration form they filled out online.

Schedule:
Monday - Thursday 7:30am - 5:30pm

(40 hrs)

Full-Time (In-person)

10 hour shifts

Day shift

No Nights


Job Duties:
Greet everyone coming through the door with the desire to help

Maintain the front desk area at Detroit Training Center with cleanliness.

Answer the main telephone line - Answer questions to the best of your ability, and transfer the calls to the correct people in the company, when needed.

Any messages taken should be emailed to the recipient immediately with "who, what, when, where, how, why" being answered.

Take payments from students or companies and document it according to policy.

Enter all contacts into Salesforce, a sales database that will allow us to remind potential students about upcoming classes and let them know about new things we have going on at DTC

Helping any students that have questions or concerns

Assist instructors with preparing for class and record attendance

Send out promotional materials and information requested by everyone who calls, emails, or registers online

Job Requirements:

1 year of experience in similar position

Highschool Diploma or GED

Proficient with computers

Detail-oriented

Able to Multitask


Education:
High school or equivalent (Preferred)


Experience:
Administrative/Office: 1 year (Required)

Customer service: 1 year (Required)

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

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