Senior Manager, Claims Operations-First Notice of Loss - New York - Starrcompanies

    Starrcompanies
    Starrcompanies New York

    20 hours ago

    Description

    Senior Manager, Claims Operations Role at Starr

    We empower our employees to innovate and make impactful decisions. You'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and industry experience to deliver solutions for clients worldwide.

    About the Senior Manager Position

    This leadership role oversees the First Notice of Loss process, ensuring timely claim intake with a focus on customer-centricity. The liaison will drive process improvements while managing cross-functional teams and maintaining regulatory compliance.

    • Lead FNOL team members to deliver consistent service quality.
    • Set clear goals/KPIs for the team and monitor performance metrics.
    • Foster a positive work environment focused on customers.

    Main Responsibilities:


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