Commercial Cleaning Manager/Supervisor - Indianapolis, United States - Office Pride of Indianapolis-Carmel

Description

Job Description

Job Description*SPANISH AND ENGLISH SPEAKER*
Supervises: Team Leads and/or Front Line Employees
Basic Function: Ensure that the cleaning specifications sold to the client are fulfilled and that the work is completed on time and within budget (labor and chemicals). This is a KEY role within the company and offers the opportunity for advancement upon demonstrated performance.

Major Responsibilities

• Manage Team Leads and/or Front Line Employees
• Ability to clean accounts when needed
• Supplement site inspections & follow-up plans
• Manage Labor budget in assigned areas
• Put together a strategy if over budget, on how to come into alignment
• Manage and evaluate time-keeping system
• Scheduling: work loading new and existing accounts
• Work with OP management team. It is your responsibility to provide the customer with the service we have promised and they deserve. The buck stops at you.
• Work closely in a team-like manner with OP management and follow up on tasks generated by the OP management team. (Example: talk with the employee because of poor inspection)
• Assist in building the management team as the need arises and the budget allows, under the direction of OP Senior Management
• Report nightly via an area manager's written report. Report accounts for time, activities, and tasks performed/ accomplished
• Attend staff meetings held weekly accounting for time, tasks completed, tasks yet to be completed, problem-solving with owners and management team
• Every and all aspects of managing the general operation of the business in your area
• Work whatever hours necessary to perform the above duties and any other duties not listed, but required for the business to be successful
• Work a minimum of 40 hours per week, week can be as high as 45 hours per week.
• Performance-based incentives (bonuses)-Based on KPI (Key Performance Indicators)
• Clean the assigned number of hours on a regular basis or as needed (if applicable)

DNA of Area Manager

• Organized
• Team player
• Trustworthy/Credible
• Report accurately
• Problem solver
• Confident
• Effective

Requirements:

• Valid Driver's License and auto Insurance
• English and Spanish speaker

Required experience:

• Management skills: 2 years
• Cleaning Experience: 3-5 years
• Window Cleaning
• Carpet Cleaning