IT Business Analyst(only W2, Onsite) - Columbus - CBTS

    CBTS
    CBTS Columbus

    18 hours ago

    $70,000 - $115,000 (USD) per year *
    Description

    Job Description:

    Take the next step in your career now, scroll down to read the full role description and make your application.

    The key experience interests are:

    IT Business Analyst -

    • Requirement gathering (Certifications in CBAP would be a plus)
    • Tracing requirements to test cases
    • Leading meetings in a very organized manner
    • Critical thinking / problem skills
    • Customer relationship experience and vendor relationship experience.

    IT Analyst

    • Customer relationship building
    • Managing service partners to application support SLAs
    • Reporting to customers status of portfolio
    • Number of apps
    • Incident status
    • Health of environment
    • Roadmap collaboration
    • Critical thinking / problem skills

    Required Qualifications for Position

    • Bachelor s Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts
    • 3 - 4 years experience in application, services or application analysis, deployment and support
    • Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager
    • Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions
    • Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly
    • Excellent analytical abilities, xhmxlyz including process analysis and development, problem solving and root cause analysis
    • Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills
    • Willing to travel to NiSource business unit or Service Provider locations, as needed
    • NiSource business operations knowledge
    • 2+ year s experience working with support vendors and a software support environment
    • Knowledge of ITIL processes and metrics
    * This salary range is an estimation made by beBee
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