Driver - Patient Service Technician - Portland, OR, United States - Apria Healthcare LLC

Description

At Owens & Minor, we are a critical part of the healthcare process.

As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Medical, dental, and vision insurance, available on first working day
Employee stock purchase plan
Tuition reimbursement

Our Patient Service Technicians positively impact the lives of patients each and every day by delivering medical equipment to them in their home.

Patient Service Technicians provide excellent customer service by going above and beyond to communicate product information, provide solutions and ensure understanding of relevant details so that patients feel comfortable operating their equipment.

$Load and unload medical equipment, oxygen and supplies onto and off of delivery vehicles.

Deliver medical equipment to homecare patients; including, setting up the equipment, instructing patients on the basic use of the equipment and assisting patients in solving problems regarding equipment use.

Will also pick up medical equipment.
Ensure patients do not suffer service failures by proactively communicating estimated arrival times with patients and/or family members.

Complete daily delivery logs, pick-up and delivery forms, reimbursement documents and vehicle maintenance logs via paper or electronic means (cell phone and/or iPad).

Perform routine vehicle maintenance and daily inspections including the checking of gasoline, oil fluids, tire pressure and brakes.

Comply with all applicable traffic laws and regulatory requirements; including, practicing safe driving habits, providing required documents needed for the Driver Qualification File, abiding by hours of service, daily log and hazardous materials (placarding, training and shipping papers) regulations.

physical abuse of any family member, unsafe home environment for care ordered, unsanitary conditions or animals causing such, or insufficient food for children.

May clean and assist with the repair of equipment.

May assist with the scheduling of daily deliveries and pickups, ensuring they are organized in a timely and efficient manner.

At least one-year related work experience required
Minimum of three years driving history required.
Certificates, Licenses, Registrations or Professional Designations
Successful completion of Apria Healthcare's Driver Training Program
Problem Solving/Analysis
Computer Skills
Basic computer skills
Language Skills
English (reading, writing, verbal)
The employee uses computer and telephone equipment.

Regularly required to use hands to write, use computer, operate a motor vehicle, use a handheld device (tablet), telephone and use a document imaging system and manipulate documents.

Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers/values.

Specific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision and the ability to adjust focus to work on a computer and read documents.

Frequently required to stand and lift objects from 1" to 36" high with weights ranging from 10 lbs - 160 lbs, and carry objects for distances ranging from 1 ft -350 ft, including travel up and down stairs or in elevators.

Frequently required to push or pull objects weighing from 20 lbs – 60 lbs, up and down stairs, through doorways and thresholds, using dollies or carts, or on flat or angled surfaces which may include outdoor surfaces, carpeting or smooth floors.

Frequently required to bend down at the waist to a torso level of 24" above the floor.

The employee is required to inspect and safely operate a motor vehicle during the day and night and in a wide range of weather and traffic conditions.

There is moderate exposure to dust, fumes, mists, odors and toxic or caustic chemicals.

Temperature ranges from normal indoor climate-controlled environment in buildings or vehicles and various outdoor conditions and temperature extremes that could be encountered throughout the year in a variety of US states.

Lighting is generally provided via florescent lighting indoors, natural lighting outdoors and low light conditions consistent with outdoor and/or night working environment.

May be required to receive vaccinations and participate in medical assessments and testing consistent with the work environment or patients exposed to.

Will be required to wear various personal protective equipment consistent with the hazards encountered in this role.

Will be required to use hand tools for assembly and repair, material handling equipment, cutting, carrying devices, cleanup kits or equipment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position will accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.