IT Service Desk Professional - Malvern
1 month ago

Job summary
This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications and programs, network troubleshooting, and clinical application support.Responsibilities
- We need this position to solve IT problems in a timely manner,
- document known issues and solutions,
- work with project teams to gather product and process knowledge
- escalate (when necessary) to minimize computer downtime for Client teammates,
- partners, li>,and customers. ul>
Job description
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