PS | Polish Player Support Advocate (Part-time) - Des Moines - Side

    Side
    Side Des Moines

    1 day ago

    Part time
    Description

    Job Description

    The Part-Time Polish Player Support Advocate role at Side involves delivering top-tier support to gamers and customers, requiring fluency in Polish and English, strong attention to detail, communication skills, and experience with PC/console gaming. Key responsibilities include resolving technical issues via live chat or phone calls while maintaining a world-class service standard.

    1. Responding to customer queries within agreed response times with excellent attention to detail.
    2. Resolving technical issues by carrying out fault finding analysis and offering solutions that resolve customer problems.
    • Maintaining a dynamic team structure while ensuring exceptional responses and outstanding quality.

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