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Richardson

    Medical Assistant - Richardson, United States - Allegiance Home Health Services LLC

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    Job Description

    Job DescriptionJob description


    Accura Health is looking for an experienced full - time office Medical Administrative Assistant with at least 3 years (required) in primary care. Welcoming and attentive to the needs of all patients and creates a positive, pro-active patient experience by managing expectations while demonstrating compassion and respect. Functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills.
    • Exceptional customer service and phone etiquette
    • Triage and process messages from patients to team
    • Schedule appointments and proactive outreach to support patients
    • Handle correspondence and appropriate paperwork as needed
    • Keeping track of medical records and charts
    • Participate in staff meetings
    • Follow up on visits, referrals, etc.
    • Logging medical and patient information into electronic data base
    • Sending labs and any diagnostic testing to the Clinicians
    • Ordering Supplies
    • Other administrative related duties as assigned
    Clinical Duties (may include, but not limited to)
    • Handling phone inquiries and patient registration
    • Educating patients about medication, special diets, and conditions
    • Authorizing prescription refills as directed
    • Proper documentation in EMR
    • Medical Inventory management
    • other clinical duties as assigned
    Requirements:
    • CMA, MA, Medical Assistant- Successful completion of a Medical Assistant education program and certified as a Medical Assistant by the American Association of Medical Assistants (AAMA) or registered as a Medical Assistant by the American Medical Technologists (AMT)
    • Extremely efficient, organized, and resourceful; must also be flexible and able to function well in a fast-paced environment with great interpersonal skills
    • EMR experience required
    • Willingness to cross train, learn, and expand skills is a must
    • Demonstrated communication and customer service skills; must have excellent listening and communication skills
    • Computer literate with a 40+ words per minute typing speed expected
    • High School Diploma or equivalent
    • 3+ years in the field, a plus
    • Fluent in Spanish, a plus
    Key Competencies:
    • Must be Dependable
    • Team Oriented
    • Self-starter
    • Patient Focused
    • Detail Oriented and Results Driven
    • Excellent Listening and Communication
    • Exceptional typing skills
    • Collaboration
    • Active listener

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