Healthcare Claims - New York, NY, United States - Hiscox

Description

AVP Claims - Allied Healthcare & MPL page is loaded AVP Claims - Allied Healthcare & MPL
Apply locations USA, Atlanta USA, New York - Manhattan time type Full time posted on Posted 3 Days Ago job requisition id R

Job Type:
Contractor Build a brilliant future with Hiscox

The AVP, Team Manager - Allied Healthcare (AHC) is a first line manager responsible for assisting in the delivery of team objectives by developing, managing, and motivating engaged, high-performing claims professionals.

This person combines excellent technical claims handling, people management, and leadership skills. Drives employee engagement, adjuster development, and team performance and growth

• Drives Key Performance Indicators and adherence to Hiscox USA Best Practices through managerial diary and file audits
• Reviews coverage analyses drafted by team, including denials
• Drives litigation management behaviors within assigned team
• Identifies and provides solutions for key issues and trends to senior claims management
• Allocates new incoming claims, reopened claims, and claims that may need transfer due to severity
• Acts as the escalation point for customer and broker complaints
• Assists VP in preparing and presenting reserve analysis and claims trends
• Takes an active role in the Claims/UW/Actuarial feedback loop
• The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox's strong brand built on a long history of outstanding claims handling.
• 10+ years of claims handling experience. A JD from an ABA accredited law school may be considered as a supplement to claims handling experience
• 5+ years of Professional Liability claims experience. Allied Healthcare (AHC) Professional Liability claims experience is a must.
• 4+ years of Claims management experience
• Expert knowledge of claims handling practices to include: coverage analysis, litigation management and negotiation
• Strong rapport-building and relationship effectiveness skills

Demonstrated efforts to advance product innovation, improve claims processes and/or develop a greater understanding of other aspects of the business by training, interactions with external/internal shareholders or other relevant projects

• Competitive salary and bonus (based on personal & company performance)
• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
• Company paid group term life, short- term disability and long-term disability coverage
• 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase 5 PTO days
• Financial Adoption Assistance and Medical Travel Reimbursement Programs
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
• Company paid subscription to Headspace to support employees' mental health and wellbeing
• Recipient of 2021 Cigna's Well-Being Award for having a best-in-class health and wellness program
• Dynamic, creative and values-driven culture
• Modern and open office spaces, complimentary drinks
• Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation

Claims Examiner BI

locations 5 Locations time type Full time posted on Posted 30+ Days Ago If you want to help build a brilliant future; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.

We're a global, specialist insurer headquartered in Bermuda and listed on the London Stock Exchange.