- Greets guests and provides a welcome orientation acquainting them with their camp, hours of operation, and all amenities.
- Provides directions and information about points of interest around the Resort.
- Leads meal service including setup, serving tables, bartending, bussing tables, cleanup, inventory, re-stocking, and dishwashing.
- Works closely with camp chef to coordinate meal timing, guest count, special preparation, allergies, and special occasions.
- Monitors daily arrivals and ensures accommodations are prepared prior to check in.
- Leads our s'moreology experience for guests.
- Completes daily checklist including but not limited to cleaning, stocking, inventory, inspecting tents, and prepping firewood.
- Completes other tasks as assigned by Glamping Management.
- Remains flexible with open availability to cover business needs of the Resort.
- Takes personal ownership of all guest feedback and requests.
- Anticipates all guest needs and resolves any potential issues.
- Maintains thorough knowledge of accommodations, special events, activities, package plans, and Resort facilities.
- Expert knowledge of Maestro PMS, the Paws Up app, Microsoft Teams and all other Resort programs systems.
- Completes other tasks as needed around the Resort.
- High school diploma, GED or vocational training or job-related course work
- Basic kitchen safety and cleaning knowledge
- Ability to operate dishwashing machine
- Knowledge of Luxury hospitality and service
- Valid Alcohol Serve Safe License
- Employee Assistance Program
- Employee lunch provided
- $250 Referral Bonus
- Employee Discounts on Merchandise
- Carpool Reimbursement $5-$20/Day
Glamping Butler - Greenough, United States - The Resort at Paws Up
Description
The Resort at Paws Up is America's premier luxury ranch resort. Set on a 37,000-acre ranch, Paws Up embodies the spirit of the American West. It's a family owned and award-winning destination that truly inspires.
The Resort at Paws Up is seeking Glamping Butlers to add to our team for Summer 2024. The Glamping Butler is the primary point-of-contact for guests in our glamping camps. Responsibilities include food and beverage service, bartending, front office duties, inventory of all supplies, cleaning, and facilitating arrivals and departures all in an inspiring natural environment along the Blackfoot River
Candidates should have a strong luxury hospitality mindset, ideally with experience in Food and Beverage and/or customer service in a hotel or restaurant.
Our most successful employees are those who are self-motivated, confident, good at multi-tasking and creating special connections, and who, above all, show impeccable work ethic. A love of the outdoors and an adventurous spirit are crucial. The desire to work as a team and go above and beyond is what makes our Resort so special.
Primary Functions and Responsibilities
Supportive Functions and Responsibilities
Educational, Experience, Licensure Required
Team members can look forward to:
The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.