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- Practice excellent customer service when interacting with internal and external customers to achieve a positive perception of the company. Saving external customer communication in the job files.
- Coordinate movement of heavy haul loads, including obtaining required permits, routing, scheduling, and communicating with drivers, clients, and job sites.
- Ability to read and interpret engineering drawings to obtain correct dimensions and weights of units.
- Scheduling all outgoing and incoming FTL, LTL, and parcel shipments.
- Manage customer relations by providing load status, delivery, and freight quotes in a timely manner, understanding how to accurately find and apply information regarding the unit weight, dimensions, destinations, and other factors that impact freight cost such as permitting, escorting, expediting, etc.
- Accurately handle all freight claims in a timely manner.
- Prepare, inspect, and verify all outgoing shipments:
- Ensure all goods (units) are acceptable in terms of damage, quality, and aesthetics before crating/packaging.
- Ensure all shipments receive the proper labeling.
- Ensure all shipments are packaged/crated to arrive safely.
- Ensure all shipments have been photographed with pictures properly documented and stored in the job folders.
- Accurately prepare all BOLs, Customs Invoices, and Packing list in a timely manner.
- Process all necessary transactions in the ERP to accurately track inventory, freight cost and price.
- Keep supervisors aware of product shortages to maintain accurate shipping information.
- Conforms to all Quality and Environmental Management System policies, objectives, and obligations.
- Performs other related duties and responsibilities as assigned.
- Proven experience communicating and working with multiple departments (inside sales, production, purchasing, returns,) to meet customer needs.
- Ability to identify process improvements with attention to detail.
- Experience in following, updating, and creating SOPs and Process Improvement initiatives identified.
- Experience working in a fast-paced environment while maintaining attention to detail.
- Experience with software such as Microsoft Excel and an ERP system.
- Interpersonal skills are essential, as working as a team is vital to maintaining an organized Shipping Department
- Able to solve problems with win-win solutions.
- Able to prioritize daily tasks according to their importance and alignment with team goals.
- Ability to lift up to 50 pounds.
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Weekly Pay
F/T Shipping Clerk/Heavy Haul Dispatcher - Irving, United States - Wise Staffing Group
Description
Job Description
Job DescriptionJob Title: Shipping Clerk/Heavy DispatcherPay: $24.00-$26.00 HourlyLocation: Dallas, Texas 75247 Hours/Days: Monday through Friday 5am-1:15pm (30 min lunch)Company: Wise Staffing GroupWise Staffing Group, located in DeSoto, Texas is a full-service human resource company specializing in temporary, part-time, full-time, temp-to-hire & direct hire career staffing. Committed to providing excellent customer service.Scope of Position: Working under the general direction of the supervisor or lead person performing a wide variety of duties associated with crating/packaging and loading equipment for transport.Essential Duties and Responsibilities:Check us out on Facebook.Wise Staffing Group - DeSoto, TX | DeSoto TX | Facebook Key words:#Dallas#75247#NowHiring#ShippingClerk#Pipefitter#HVAC#HvacManufaucturing#Full-time#Dayshift#Texas#Irving#DFW#HeavyHaulDispatcher#Shipping#Recieving