Area Coach - Honolulu, United States - Pizza Hut

Pizza Hut Honolulu, United States

3 weeks ago

Description

:

Summary of Responsibilities

Prioritizes, directs and coordinates the activities of restaurants in His/Her Area, to continually strengthen the Concept's Brand position and maximize its sales and profitability.

Essential Accountabilities (Applies to All Restaurants in His/Her Area)

People (Most Important)

Management Staffing/ Development

:

Cover 100% of shifts with MIC's capable of executing Running
Great Shifts (RGS) disciplines

Crew staffing/ Development

:

Cover 100% of the shifts with adequate staffing & Aces in all key positions

Succession Plan

:

Active plan for key positions (GM, AGM, SL, TT)

Employee Morale

:

Ensures fair & equal treatment of all employees, follows-up on VOC action plans,
provides good & timely performance evaluations and addresses all employee concerns with urgency

Management Training

:

Ensures the management teams are trained and share the responsibilities of:

recruiting new hires, training, coaching & evaluating employees.

Coaching

:

Raises the performance of employees through effective coaching skills

Compliance (Applies to All Restaurants in His/Her Area)
Government Laws

:

Ensures strict compliance with applicable laws

Company Policies

:

Ensures strict compliance with all company policies and addresses all violations with
urgency

Financials (Applies to All Restaurants in His/Her Area)
Inventory and Labor

:

Understands the KPI's of Inventory & Labor controls and capable of Controlling
them to expectations

Follow-Up

:

Follows up Daily on Sales, COS and COL variances

Problem Solving

:

Able to Troubleshot/Correct COS, COL, Ops variances

Management Training

:

Ensures the management teams are trained and share the responsibilities of:

ordering products, projections & scheduling, daily key cost awareness/ reaction and PNL analysis.

Strives to drive yearoveryear growth in Sales and Profit
Operations (Applies to All Restaurants in His/Her Area)
Understands the key disciplines of RGS
Delivers attentive, hospitable and quick customer service on 100% shifts
Delivers good Food Quality on 100% shifts
Provides a clean and sanitary environment for customers on 100% shifts
Consistently raises the bar in QSC standards
Assets (Applies to All Restaurants in His/Her Area)
Consistently maintains exterior/ interior grounds & facilities in good shape
Corrects all asset deficiencies with urgency
Eliminates any potential for liability with urgency
Aware of expires of all restaurant leases in Area
Safety (Applies to All Restaurants in His/Her Area)
Creates an Area culture that makes safety Priority #1
Strictly enforces Safety Rules and Policies on 100% of the shifts
Responds to all Safety Concerns with a high degree of Urgency

Availability:

Open availability
Minimum 5 day, 50 hour work week
Available to work anywhere on assigned island(s)
Need vehicle to tour stores
11-Point Schedule

3 defined shifts

:

Open-shift (8am - 6pm), Mid-shift (11am - 9pm) &
Closing-shift (10-hrs. ending at closing)

GMs will work

:

All Fridays, 2-Saturdays & 2-Closings per Period &
1-Sunday every other Period.

Each shift is assigned a point value from 4

Wed Thurs Fri Sat Sun Mon Tues
Open
Mid
Close

Other Functions
Performs other duties as assigned.

Requirements:

Required Skills

Analytical

:

Able to analyze reports and correct deficient areas effectively

Problem Solving

:

Able to implement TOSIDPAR and achieve desired results

Organization & Planning

:

Able to organize priorities, develop & execute plans to achieve desired results

Coaching

:

Able to develop skills of employees to perform at a higher level

Team Building

:

Able to stabilize staffing, improve team skills, cover all shifts adequately and build bench

Additional Info:

Working Conditions
Minimal hazards. General restaurant and office working conditions. Works 50-hour workweeks and/or as needed. Must be available to work any time and any day.

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