- Project Management & Account Management: You act as the primary point of contact for our clients, implement their specific requirements into our processes, and ensure high‑quality execution in close coordination with your reporting Team Leads.
- Leadership & Coaching: You empower and coach your remote customer care team leads to act independently while inspiring them to motivate their teams to peak performance – always with the goal of maximizing customer satisfaction and sales performance.
- Analytical Mindset: You analyze all relevant KPIs of your project, quickly identify areas for improvement, and proactively drive timely optimizations.
- Stakeholder Management: You coordinate all internal and external stakeholders to ensure seamless processes and positive outcomes. You proactively drive process improvements and collaborate closely with the operations management team.
- Education & Experience: You have a completed professional qualification and bring solid experience in sales management, project management and team leadership, ideally in a contact center or customer service environment.
- Sales Leadership: You have a proven track record in building, leading, and motivating high‑performing sales teams. You excel at setting clear targets, monitoring KPIs, and driving revenue growth while maintaining customer satisfaction.
- Language Skills & Client Needs: You understand the needs of our clients, communicate confidently at eye level, and know how to manage projects efficiently. You speak fluent English, being comfortable communicating in Spanish is a plus.
- Motivating and convincing: As a communication expert, you can inspire and motivate people through persuasion, energy, and expertise—even in a remote work environment.
- Results‑Oriented: You combine a strong commitment to quality with a sharp focus on achieving sales results. You work in a structured manner, and can adapt flexibly to fast‑changing situations.
- Confident Presence: You have a confident and self‑assured presence, enjoy working in cross functional and intercultural teams, and bring a good sense of humor.
- Your Benefits: We believe great work deserves great benefits. Enjoy a generous number of paid time off (PTO) days to recharge and unwind as well as medical, dental, vision insurance.
- Your Footprint: A role in a profitable company where you have the freedom and trust to shape its future while working with us on the "future of work."
- Our Values: We pride ourselves on an open, authentic culture and a strong, dynamic, and humorous team that looks forward to making bold decisions and exploring new paths together to drive sustainable success.
- Your Opportunity: From day one, you will have the chance to take on responsibility, drive innovation, and grow both the company and yourself alongside a team of experts. yoummday is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other legally protected status.
-
We're expanding and seeking driven · Senior Operations & Strategy Partner skills who want to create long-term success with in-demand personal and leadership development products.Promote a range of globally recognised personal development programs · Work with a proven business mo ...
Miami, FL2 months ago
-
We're expanding and seeking driven Senior Operations & Strategy Partner skills who want to create long-term success with in-demand personal and leadership development products. · ...
Miami - Miami1 month ago
-
Your mission · We are looking for an Operations Manager to join us as soon as possible at our office in Miami. As an Operations Manager, you will take responsibility for a customer service & sales project for one of our well-known clients, overseeing both operational and process- ...
Miami $65,000 - $115,000 (USD) per year Employee2 days ago
-
· Your mission · We are looking for an Operations Manager to join us as soon as possible at our office in Miami. As an Operations Manager, you will take responsibility for a customer service & sales project for one of our well-known clients, overseeing both operational and proce ...
Miami $65,000 - $115,000 (USD) per year2 hours ago
-
As we continue to grow globally, strong operational leadership, scalable processes, and high-performing teams are critical to our success. · Own and manage day-to-day operations to ensure efficiency, quality, and scalabilityDrive operational performance aligned with growth and bu ...
Miami1 month ago
-
The Ackerman Group seeks a Senior Operations Officer who supports their global mission of protecting multinational corporations from criminal threats through swift response and strategic planning. · ...
Miami1 month ago
-
CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, · CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. · Manage day-to-day operations and hold a ...
Miami $110,000 - $125,000 (USD) Full time1 month ago
-
As we continue to grow globally, strong operational leadership scalable processes and high-performing teams are critical to our success. We are therefore looking for a Senior Manager Operations to join our team and play a key role in driving operational excellence supporting cont ...
Miami, FL1 month ago
-
CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. · Manage day-to-day operations and hold a high level of accountability as a leader in your team ...
Miami, FL1 month ago
-
CookUnity connects the world with great food: chefs. As Senior Operations Manager you'll elevate the standard and provide efficient guidelines to departments ensuring success. Success will be measured by customer satisfaction and profitability of operations. · Manage day-to-day o ...
Miami, FL1 month ago
-
Joining Henley & Partners · As the leading global citizenship and residency advisory firm for over two decades, we specialize in helping our clients navigate the complex landscape of investment migration and citizenship planning. · Why choose Henley & Partners? Here's what sets u ...
Miami $80,000 - $90,000 (USD)1 week ago
-
The purpose of this role is to support underwriting operations by managing documentation, · client records, and submissions, as well as assisting in the development of junior operations underwriters. · Facilitate timely and efficient underwriting operations by following establish ...
Miami $64,000 - $96,000 (USD)1 month ago
-
The purpose of this role is to utilize your expertise in Treaty and Portfolio Solutions to contribute to underwriting operations for a line of business by preparing and reviewing documentation, managing client records and files, processing submissions, renewals and endorsements.M ...
Miami $64,000 - $96,000 (USD)1 month ago
-
+We are seeking a highly organized and proactive Operations Manager to support the Managing Partner and the firm in driving operational excellence, improving internal processes, and ensuring seamless day-to-day execution across the organization. · +Work closely with the Managing ...
Miami $80,000 - $90,000 (USD)2 months ago
-
The purpose of this role is to support underwriting operations by managing documentation, client records, and submissions. Facilitate timely and efficient underwriting operations by following established guidelines. · Analytical Thinking; · Critical Thinking; · ...
Miami, FL1 month ago
-
We are seeking a highly organized and proactive Operations Manager to support the Managing Partner and the firm in driving operational excellence, improving internal processes, and ensuring seamless day-to-day execution across the organization. · Strong organizational skills with ...
Miami, FL1 month ago
-
Salary: 150k + bonus · My client is seeking a Senior Finance Operations Manager to lead financial operations and reporting in the Miami office. This individual will oversee the end-to-end loan remittance and reconciliation process for residential mortgage portfolios while drivin ...
Miami1 week ago
-
The Senior Business Operations Manager oversees the execution and evolution of operational support functions that drive organizational growth and compliance. · Drive the execution of cross-functional business initiatives in support of growth, compliance, and performance excellenc ...
Miami1 month ago
-
The Senior Vice President of Operations will oversee and optimize business operations to drive efficiency, profitability and growth. This is a full-time on-site role located in Miami FL. · Managing the operational strategy over seeing P&L and project management. · Enhancing custo ...
Miami3 weeks ago
-
Company Description · Momentum Asset Management leverages a unique combination of global expertise and localized insights to deliver exceptional investment performance. The company's agile and responsive approach enables swift action in dynamic markets, while fostering enduring p ...
Miami $220,000 - $450,000 (USD) per year1 week ago
-
Salary: 150k + bonus · My client is seeking a Senior Finance Operations Manager to lead financial operations and reporting in the Miami office. This individual will oversee the end-to-end loan remittance and reconciliation process for residential mortgage portfolios while driving ...
Miami, FL1 week ago
Senior Operations - Miami - Yoummday
Description
Your mission
We are looking for an Operations Manager to join us as soon as possible at our office in Miami. As an Operations Manager, you will take responsibility for a customer service & sales project for one of our well-known clients, overseeing both operational and process-related aspects. You will lead up to 5 Team Leads, each managing up to 25 independently contracted agents who report directly to them.
This role offers a unique opportunity to establish and lead a new sales team for one of our clients in the vacation rental industry. You will play a key role in building the team for an industry‑leader from the ground up – shaping the strategy, defining processes, and driving performance to achieve ambitious growth targets. Working closely with senior leadership, you will have the chance to make a direct impact on yoummdays expansion into the U.S. market, while developing and motivating a high‑performing team that delivers exceptional results.
Your skillset
Your winning deal
#J-18808-Ljbffr
-
Senior Operations
Only for registered members Miami, FL
-
Senior Operations
Only for registered members Miami - Miami
-
Senior Operations
Employee Only for registered members Miami
-
Senior Operations
Only for registered members Miami
-
Senior Operations Manager
Only for registered members Miami
-
Senior Operations Officer
Only for registered members Miami
-
Senior Operations Manager
Full time Only for registered members Miami
-
Senior Operations Manager
Only for registered members Miami, FL
-
Senior Operations Manager
Only for registered members Miami, FL
-
Senior Operations Manager
Only for registered members Miami, FL
-
Senior Operations Manager
Only for registered members Miami
-
Senior Underwriting Operations
Only for registered members Miami
-
Senior Underwriting Operations
Only for registered members Miami
-
Senior Operations Manager
Only for registered members Miami
-
Senior Underwriting Operations
Only for registered members Miami, FL
-
Senior Operations Manager
Only for registered members Miami, FL
-
Senior Manager Finance Operations
Only for registered members Miami
-
Senior Business Operations Manager
Only for registered members Miami
-
Senior Vice President Operations
Only for registered members Miami
-
Senior Vice President Operations
Only for registered members Miami
-
Senior Manager Finance Operations
Only for registered members Miami, FL