Food Operations Manager 2 - ORONO, Maine, United States
1 day ago
Job description
Role Overview
Sodexo's Campus Segment is looking for a Food Operations Manager 2 for the University of Maine, located in beautiful Orono, Maine. Situated along the Stillwater River, UMaine is a vibrant, flagship institution serving the state, the nation, and the world through its teaching, research, and outreach mission. The University of Maine is a showcase account for the state and one of the largest campuses in Sodexo's New England portfolio. Dining operations include Residential Dining, Retail, Catering, and Concessions, serving over 3,200 residential students and the greater Orono community. The campus features Division I athletics, frequent community events, and innovative dining technology such as KiwiBots—making it a high-visibility, high-impact environment for a strong hospitality leader.
This Food Operations Manager will have oversight of the largest Retail Outlets on campus, maintaining all standards of the multi-brand concepts. Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment.
Incentives
*Relocation Assistance Available*
What You'll Do
- Promote and ensure a zero-harm mindset—prioritizing the safety of our teams, guests, and food.
- Oversee daily operations across retail dining locations, including branded concepts, and Catering operations.
- Drive exceptional food quality and customer service across all units.
- Uphold Sodexo's financial control protocols.
- Deliver and maintain high client satisfaction through strong service execution and team leadership.
- Supervise, mentor, and support front-line staff, supervisors, and (6) managers in daily activities.
- Implement and maintain HACCP safety programs, Sodexo initiatives, and operational standards.
- Lead training efforts related to opening/closing procedures, compliance, and team development.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- Have experience managing multi-unit retail operations, preferably in a college or university setting.
- Be comfortable with digital tools, reporting systems, and emerging retail technologies.
- Demonstrate strong leadership and mentoring skills to guide frontline teams.
- Thrive in a fast-paced, customer-focused environment with high standards for food and service.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
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