- Provides direct supervision to Field and Site Managers.
- Partners with the Donor Recruitment leaders to plan effective and efficient blood drives and donor center schedules that ensure daily and weekly goals are met.
- Ensures collections team members are fully trained in the best practices of customer service, such that the donor pains will reduce and the gains and delights will be maximized.
- Monitor and drive performance in the collection of all product types of donated products to meet production goals.
- Utilizes tools such as reports and applications to increase business efficiency.
-
Associate Director
1 week ago
KPMG Kansas City, United StatesBusiness Title: Associate Director - Pricing Solutions (Professional Services Industry) · Requisition Number: · Function: Business Support Services · Area of Interest: · State: MO · City: Kansas City · Description: · Known for being a great place to work and build a career, KPMG ...
-
Associate Director
2 weeks ago
KPMG Kansas City, United States**Business Title:** Associate Director - Pricing Solutions (Professional Services Industry) · **Requisition Number:** · **Function:** Business Support Services · **Area of Interest:** · **State:** MO · **City:** Kansas City · **Description:** · Known for being a great place to w ...
-
Associate Director
1 week ago
TRC Companies Kansas City, United StatesAbout Us: · Groundbreaker. Game changer. Pioneer. · TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to ...
-
Associate Director
1 week ago
Community Blood Center of Greater Kansas City Kansas City, United StatesOverview: · This position manages part of the Collection teams at Community Blood Center of Kansas City (CBC), a division of NYBC-e, with responsibility for related blood product collection activity for designated areas. This position is accountable for ensuring performance meas ...
-
Associate Director of Development
1 week ago
Rockhurst University Kansas City, United StatesJob Details · Job Location · Kansas City - Kansas City, MO · Position Type · Full Time · Education Level · 4 Year Degree · Job Category · Business Development · Description · The Associate Director of Development and Planned Giving excels in assisting the University communi ...
-
Associate Medical Director
4 days ago
Children's Mercy Hospital (MO) Kansas City, United StatesChildren's Mercy is seeking a Transfusion Medicine physician to join their team. The successful candidate will be an integral part of the Therapeutic Apheresis Service and Transfusion Laboratory Service and will be involved in apheresis consults and overseeing apheresis procedure ...
-
Associate Medical Director
1 week ago
Children's Mercy KC Kansas City, United StatesThanks for your interest in Children's Mercy: · Do you envision finding a meaningful role with an inclusive and compassionate team? At Childrens Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serv ...
-
Associate Director, Strategy
1 week ago
Barkley Kansas City, United StatesYou connect things. · You connect insight to idea. Obscure culture into specific opportunity. Data points into brand action. Disparate signals into a path forward. · You lead. · You are the "hub" of all strategic activity within the agency, partnering closely with creative, ac ...
-
Associate Medical Director
2 weeks ago
Children's Mercy Hospitals and Clinics Kansas City, United StatesChildrens Mercy is seeking a Transfusion Medicine physician to join their team. The successful candidate will be an integral part of the Therapeutic Apheresis Service and Transfusion Laboratory Service and will be involved in apheresis consults and overseeing apheresis procedures ...
-
Associate Medical Director
1 week ago
Children's Mercy Hospital (MO) Kansas City, MO, United States Full timeChildren's Mercy is seeking a Transfusion Medicine physician to join their team. The successful candidate will be an integral part of the Therapeutic Apheresis Service and Transfusion Laboratory Service and will be involved in apheresis consults and overseeing apheresis procedure ...
-
Associate Medical Director
1 week ago
Children's Mercy Hospital (MO) Kansas City, MO, United States Full timeChildren's Mercy is seeking a Transfusion Medicine physician to join their team. The successful candidate will be an integral part of the Therapeutic Apheresis Service and Transfusion Laboratory Service and will be involved in apheresis consults and overseeing apheresis procedure ...
-
Associate Director, Media Planning
1 week ago
True Media Kansas City, United StatesOpen position in all True Media office locations including Kansas City, MO, Columbia, MO, St. Louis MO, and Minneapolis, MN; Hybrid work schedule: in office/remote. · As an Associate Director, Media Planning you are an important part of creating the most appropriate media plans f ...
-
Associate Director, Media Planning
1 week ago
True Media Kansas City, United StatesOpen position in all True Media office locations including Kansas City, MO, Columbia, MO, St. Louis MO, and Minneapolis, MN; Hybrid work schedule: in office/remote. · As an Associate Director, Media Planning you are an important part of creating the most appropriate media plans ...
-
associate hospice medical director
1 week ago
Amedisys Inc. Kansas City, MO, United StatesOverview Are you an experienced medical director looking for a rewarding career in hospice? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Enjoy great perks and benefits A full benefits package ...
-
Associate Hospice Medical Director
1 week ago
Amedisys Kansas City, United StatesOverviewAre you a n experienced medical director looking for a rewarding career in ho spice ? If so, we invite you to join our team at Amedisys, one of the largest and most trusted ho me health and hospice companies in the U.S.Enjoy great perks and benefits A full benefits packag ...
-
Johnson Controls Kansas City, United StatesWhat you will do · The Director, Security Service Initiatives will drive the objectives, metrics, and field adoption of service initiatives that will transform our field service delivery model to drive exponential growth and profitability of our truck-based service business. · ...
-
KPMG Kansas City, United States**Business Title:** Associate Director, Business Transformation Delivery · **Requisition Number:** · **Function:** Business Support Services · **Area of Interest:** · **State:** MO · **City:** Kansas City · **Description:** · Known for being a great place to work and build a car ...
-
KPMG Kansas City, United States**Business Title:** Associate Director, Cyber Architecture and Engineering - Remote · **Requisition Number:** · **Function:** Business Support Services · **Area of Interest:** · **State:** MO · **City:** Kansas City · **Description:** · Known for being a great place to work and ...
-
Johnson Controls International Kansas City, United StatesWhat you will do · The Director, Security Service Initiatives will drive the objectives, metrics, and field adoption of service initiatives that will transform our field service delivery model to drive exponential growth and profitability of our truck-based service business. · ...
-
Johnson Controls International Kansas City, United StatesWhat you will doThe Director, Security Service Initiatives will drive the objectives, metrics, and field adoption of service initiatives that will transform our field service delivery model to drive exponential growth and profitability of our truck-based service business.This per ...
Associate Director - Kansas City, United States - Community Blood Center
Description
Associate Director - CollectionsJob Locations
US-MO-Kansas City
ID
# of Openings
1
Category
Management
Work Location Type
Physical
Overview
This position manages part of the Collection teams at Community Blood Center of Kansas City (CBC), a division of NYBC-e, with responsibility for related blood product collection activity for designated areas.
This position is accountable for ensuring performance measures are met, including attaining the budgeted red blood cell and platelet collection goals, productivity, efficiency, and future growth.
This includes understanding and abiding by all federal regulatory standards.Works collaboratively with the Director of Collections and other departmental leaders to enhance the donor experience and ensure donors return to donate again.
Based in Kansas City, MO, St. Joseph, MO, or Topeka, KS.Responsibilities
Primary Duties, Responsibilities or
Activities
Leadership
Assists in creating strategic plans to facilitate growth and expansion.
Promotes a culture of inclusiveness and recognition that positively impacts productivity.
Collaborations
Collaborates with Donor Outreach and Engagement to execute activities intended to enhance the donor experience and ensure donors return to donate again.
Works with Technical Operation leaders to assess best practices, operational effectiveness and recommend tactics - technology or process, to achieve success.
CompliancePromotes compliance to all regulations, guidelines, policies, procedures, and practices as they relate to the business unit.
Analytics
Monitors Key Performance Indicators to facilitate the achievement of NYBCe Collection Team optimization targets.
Other
Contributes to Enterprise committees or teams to identify and support the application of best practices and standardization throughout the Enterprise.
Stays abreast of operational advancement and/or products within the industry for purposes of review and application throughout the Enterprise.Assists with vendor contract negotiation and compliance through review of performance data and providing information as needed.
Works within budgets and implements cost effective strategies for operations.
Other Secondary Functions:
Promotes professional working relationship with Quality & Regulatory Affairs, Hospital Services/Distribution, Logistics, and other related departments to ensure appropriate application of regulations while improving operational efficiency.
Works across business units and divisions to develop and incorporate best practices.
Prepare various reports.
Attends conferences, seminars, as required.
Makes recommendations to improve business unit practices and processes.
Any related duties as assigned.
Qualifications
Required Minimum Education and Experience
Education:
Bachelor's degree in business, public or healthcare administration or, in lieu of degree, 3+ years in blood banking or similar organization combined with High School diploma.
7+ years' experience in healthcare or equivalent regulated environment which includes experience in a supervisory/managerial capacity.
3+ years of leadership experience, including direct reports, preferably in a healthcare setting.
Experience with performance management, developing performance improvement plans, and providing mentoring to team members.
Experience in project management. Previous experience in process changes management or technical writing a plus.
Any combination of education, training and experience equivalent to the requirements listed above has supplied the necessary knowledge, skills, and experience to perform the essential functions of the job.
Preferred Qualifications:Education
:
Bachelor's degree in business, public or healthcare administration strongly preferred
Experience
:
Experience in blood banking and/or apheresis preferred.
Required Licenses / Certification
Valid Driver's license.
CPR Certification preferred.
Knowledgem Skills and Abilities
Knowledge:
Knowledge of
all regulatory standards (FDA, AABB, cGMP, OSHA, DOT) to collect blood
Working knowledge of BECs systems and staffing modules
Working knowledge of Microsoft Suites
Knowledge of budget procedures
Working knowledge of training in all donor collections operations including, but not limited to, donor registration, donor eligibility assessment, donor phlebotomy techniques, and product handling and management; and have a working understanding of donor recruitment, donor testing, and product services operations
Working knowledge of computerized accounting systems.
Skill
Attention to detail and organizational skills
Proven customer service skills
Proven employee engagement skills
Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds
Abilities:
Ability to read and interpret medical, technical, regulatory, and quality procedures, prepare moderately complex technical and statistical reports
Ability to problem solve customer issues
Ability to identifying errors in documentation or critical processes and determining the appropriate action
Ability to use computers, perform data entry and learn and work with a variety of desktop applications and computer software systems that may change from time to time
maintain composure under pressure
Ability to train staff
and perform competency assessments
Ability to work with a team in a fast paced, ever-changing environment
Ability to resolve problems
Ability to work in a strong team environment
#J-18808-Ljbffr
&v=024){kind=logo}
