Training and Services Coordinator - Longmont, United States - Acro

    Acro
    Acro Longmont, United States

    4 weeks ago

    Default job background
    Description

    Must have LMS experience.

    Intermediate level admin. Mid level competency using PowerPoint, Excel and Word. Outlook skills. Has at least 2 years experience working in the administrative field. Professional demeanor and excellent phone and communication skills. Proven ability to work effectively on a team or as an individual. Proven ability to multi-task. Performs a variety of administrative functions. Schedules appointments. Composes memos, researches and creates presentations. Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports. Requires a high school diploma . Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager.

    ROLE SUMMARY:

    -Student registration process

    -Support Instructors on loading and managing Course Content and updates

    -Ensuring Course Schedule Accuracy

    -Update system with customer evaluation forms for accurate NPS

    Maintain the Global LMS schedule, and coordinate with the team, this is the main task.

    -Customer Student Open Enrollment

    -Internal Student Open Enrollment

    Attend and help facilitate Staff Calls with Region Training Managers (RTMs)

    -Weekly Schedule/Resource Review

    -Weekly Risk Review

    Website Management & LMS Alignment

    -LMS is linked to Website

    -Manage Website content & training offerings updates and sustain

    Work with RTMs to issue requested Purchase Orders (PO) in assistance with internal/external training

    Work with sub-contractor relationships

    Receive Quotes (sub-contractors)

    -Initiate Workflows for Purchase Order

    -Invoice Receive

    -Mark orders Good Received (GR) in SAP

    -Be the focal point for payment resolutions

    RTM Admin Support on following:

    -Equipment logistics support for instructors (shipping, tracking, receiving)

    -Assist Instructors for Printing Manuals Process Ownership (pcard or otherwise)

    -Assist instructors for printing Student Certificates

    -Coordinate Customer Student Give-aways

    -Assist RTMs with facility coordination

    -Ensure timely closure of training projects by tracking full completion documentations from instructors (attendance sheets, completion certificates, student )

    Basic technical knowledge of electrical and computer systems to handle electrical parts safely and keep track of calibration records.