Associate Director, Global Customer Experience-Life Sciences - Santa Ana

Only for registered members Santa Ana, United States

3 weeks ago

Default job background
$104,300 - $147,600 (USD)
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Job summary

We are hiring an Associate Director Global Customer Experience Life Sciences who will drive excellence and innovation in enhancing customer experience by developing and maintaining a customer experience team department to ensure customers receive the best quality experience.

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Responsibilities

  • Leads global strategy on implementing a decentralized model to drive positive customer experience that is uniquely tailored to the needs of our local/regional customers.
  • Develops solutions for customer challenges while performing thorough analysis of the situation or data trends.

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