- This is not an entry level position.
- Competitive salary based on experience and qualifications
- Medical, dental, and vision coverage
- Allstate pension plan and 401(k) savings plan
- Ayco financial coaching
- Spring Health mental and emotional wellbeing resources
- Paid parental leave
- Adoption reimbursement
- Paid time off
- Tuition reimbursement
- Wellness incentives
- As a Field Auto Adjuster, you will play a crucial role in our Auto claims handling process by writing estimates directly at customer homes, repair shops, or tow yards. Your job will involve a variety of customer/shop interactions, including face-to-face, virtual, and written communication, as you assess and finalize estimates. With a diverse range of workstreams, including repairable estimates, total loss assessments, and virtual inspections, you will enjoy a dynamic and engaging work environment. You must live in the Denton, TX area to be eligible for this role.
- You have 18 months+ experience in auto Collision estimating using CCC or Mitchell.
- Proficient written and verbal communication skills to effectively interact with customers.
- Strong attention to detail and ability to write precise and comprehensive estimates.
- Comfortable with utilizing technology and various platforms for claims processing.
- Excellent time management and organizational skills to manage multiple assignments effectively.
- Valid driver's license and willingness to travel as part of the job requirements.
- 4 year Bachelors Degree (Preferred)
- 2 or more years of experience (Preferred)
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
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Field Auto Adjuster - Denton, United States - Allstate
Description
The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You'll do all this in an environment of excellence and the highest ethical standards - a place where values such as integrity, inclusive diversity and accountability are paramount.
Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams.
For more than 89 years we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face.
We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We've been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.We are the Good Hands. We don't follow the trends. We set them.
Sign-On Bonus:
CCC One, Audatex, or Mitchell
You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role.
This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
Candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus.
Allstate Benefits
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more.
That is why as an Allstater, you'll enjoy a Total Rewards package that includes:
Company Car:
Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.
To learn more about our benefits and programs visit
A day in the life of the Field Auto Damage Adjuster, and what it takes to do the job
Company Car:
Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.
You'll wear a few hats to fill a few roles throughout your day that all require a level of experience.
The Customer Service Expert - you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim.
The Investigator - you'll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage.
The Effective Communicator - you'll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process.
You'll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.
The Negotiator - You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.
The Problem Solver -you'll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.
The Recorder - you'll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on.
Preferred Qualifications:
Notice of Licensing Requirement:
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor.
Notes:
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.
#LI-BL1
Compensation offered for this role is $59,250.00-$96,937.50 per year and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Hands. Greater Together. SM
As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning.
Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k).
Plus, you'll have access to a wide variety of programs to help you balance your work and personal life including a generous paid time off policy.
For a full description of Allstate's benefits, visitLearn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.
#LI-BL1
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the FMLA poster, click "here".
This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company's policy to employ the best qualified individuals available for all jobs.Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited.
This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Nearest Major Market:
Denton
Nearest Secondary Market:
Dallas
