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Penn Hills

    Medical Receptionist - Penn Hills, United States - Alliance Physical Therapy & Rehabilitation Services

    Alliance Physical Therapy & Rehabilitation Services
    Alliance Physical Therapy & Rehabilitation Services Penn Hills, United States

    1 day ago

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    Description

    Job Description

    Job Description

    Job Responsibilities: Medical Secretary/Front Desk Coordinator

    Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

    Job Duties:

    · Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

    · Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

    · Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

    · Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

    · Ensures availability of treatment information by filing and retrieving patient records.

    · Maintains patient accounts by obtaining, recording, and updating personal and financial information.

    · Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.

    · Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

    · Helps patients in distress by responding to emergencies.

    · Protects patients' rights by maintaining confidentiality of personal and financial information.

    · Maintains operations by following policies and procedures; reporting needed changes.

    · Contributes to team effort by accomplishing related results as needed.

    · Performs necessary insurance authorizations and verifications.

    Medical Office Receptionist Skills and Qualifications:

    Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

    Company DescriptionWebsite:
    Outpatient Privately-Owned Physical Therapy Practice that treats orthopedic, neurologic, sports medicine, women's health/pelvic floor, geriatric, hand, aquatic PT, and more. We continuously strive to "break the mold" of Physical Therapy care delivery by providing a personalized and individualized approach. We pursue building life-long relationships with our patients and team members alike, that fosters maximizing quality of life.

    Company Description

    Website: \r
    Outpatient Privately-Owned Physical Therapy Practice that treats orthopedic, neurologic, sports medicine, women's health/pelvic floor, geriatric, hand, aquatic PT, and more. We continuously strive to "break the mold" of Physical Therapy care delivery by providing a personalized and individualized approach. We pursue building life-long relationships with our patients and team members alike, that fosters maximizing quality of life.
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