Mailroom Clerk II, Lead - Howard County, MD

ABOUT US · The Howard County Public School System (HCPSS) is one of the leading school systems in Maryland and the nation. To learn more about us and our Strategic Plan , please visit our website and our careers page . Join our award-winning workforce and make a difference in the ...

Job description

ABOUT US

The Howard County Public School System (HCPSS) is one of the leading school systems in Maryland and the nation. To learn more about us and our Strategic Plan , please visit our website and our careers page . Join our award-winning workforce and make a difference in the lives of our students

ABOUT THE APPLICATION PROCESS

Before you begin, please read the job posting below carefully including the Application Requirements specific to this position. Be sure your application reflects experience and education required to meet the minimum and any preferred qualifications listed. Our application guide includes detailed instructions to assist you. Once your application has been submitted, you will not be able to add documentation or make any changes.

Please note that application submission will be available only through 11:59 PM on the date p rior to the indicated end date. If no end date is indicated, the posting will remain open indefinitely .

Job Posting End Date:

Reminder: Current permanent and temporary employees must apply through the Jobs Hub in Workday, not the external career site.

DESCRIPTION

Under direction of the Assistant Manager of Warehouse, the Mailroom Clerk II, Lead sorts and distributes incoming and outgoing mail, packages, and confidential materials including board packs and records. The Mailroom Clerk II, Lead provides general direction to Mailroom Clerks, temporary and part-time employees, and provides job skills training for assigned students in special educations programs on mailroom operations.

MINIMUM QUALIFICATIONS

A combination of education and experience may be considered.

Education:

• High School Diploma or GED equivalency .

Experience:

• Three (3) years of experience working in a logistics or mailroom environment.

PREFERRED QUALIFICATIONS

The ideal candidate for this role will also possess a combination of the additional qualifications below. If you don't meet every one of the preferred qualifications, we still encourage you to apply, as we welcome applications from candidates with diverse backgrounds and experiences.

Education:

• Associate's degree from an accredited college or university.

Experience :

• Three (3) years of mailroom operations experience in a Prek-12 school system setting.

• Experience utilizing and operating web-based package tracking systems.

• Experience operating mail metering equipment.

• Experience applying/executing USPS code and regulations and UPS/ Fedex signature and package control procedures.

ESSENTIAL POSITION RESPONSIBILITIES

The below list is a summary of the functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.

• Serves as Mailroom lead and provides general direction to Mailroom Clerks, part-time, and temporary employees within assigned scope of work.

• Sorts and distributes incoming and outgoing mail, packages, and confidential materials including board packs and other confidential records.

• Coordinates the pickup and delivery of items and packages with the Logistics Center, receives and tracks all packages.

• Serves as administrator and operates the IMS5000 Mailing Meter and assist schools/offices with sending certified return receipts, priority mail, tracking, and UPS small package shipments.

• Serves as administrator and operates the Web Tracking System (WTS) to track packages (FedEx, UPS, USPS, Staples, Office Depot, etc ).

• Provides guidance and direction to assigned students in special education programs. Teaches assigned students job skills in mailroom operations and adheres to student IEPs to support success in the program.

• Answer phones, provides customer service, prepares correspondence, and maintains files and related mailroom records.

• Assists with special projects and assignments as needed.

• Maintains mailroom budget, creates purchase orders, and manages contract renewals for mailroom equipment and software.

• Creates, updates, and purges contacts in mailroom excel database of current HCPSS Central Office Staff and vendors.

• Process accurate deliveries of US Mail and interdepartmental/interoffice mail, palletized freight, small packages, and all other deliveries throughout Central Office.

• Obtains recipient signatures utilizing the WTS to confirm delivery and to provide tracking details .

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES

The below list is a summary of the knowledge, skills, and abilities required for success in this position, not an exhaustive or comprehensive list.

• Computer proficiency with the ability to navigate Microsoft Office Suite and Google Suite .

• Ability to solve problems , maintain equipment, and update software for optimum reliability.

• Utilize patience and professionalism when dealing with all staff and customers.

• Ability to utilize Mailroom software and equipment.

• Knowledge of USPS code and regulations and UPS/ Fedex signature and package control procedures .

• Ability to resolve issues and conflicts with employees in a timely manner .

• Ability to operate appropriate various technology related equipment, track and monitor deliveries, maintain positive communications and interaction with Central Office, schools and mailroom employees for their mailing needs, time management skill, verbal and written communication, and attention to details.

ADDITIONAL REQUIREMENTS

Physical Requirements

• Requires extensive walking, stooping, pushing, carrying, climbing, bending, and lifting.

• Ability to pick up, carry and handle tools, materials, and equipment of 5 0 to 75 pounds.

• Ability to stand, walk, sit, bend, squat, kneel, climb use arm, and hand movements and reach above shoulders for long periods of time.

Working Hours

• The duty day for this position is 8 hours including a thirty-minute duty-free lunch.

• This position is classified as "essential" and may be required to report on inclement weather events or when Central Office is closed. Accepting this position would require that you meet these requirements during your tenure with HCPSS.

APPLICATION REQUIREMENTS

Complete applications must be submitted , and o nce your application has been submitted , you will not be able to add documentation or make any changes. I ncomplete applications will not be consider ed . Resumes will not be accepted in lieu of a completed application.

SELECTION CRITERIA

Applicants who meet the minimum qualifications will be included in further evaluation. Interviews will be limited to those applicants who, in addition to meeting the basic requirements, have experience and education which most closely match the position qualifications and the needs of the school system.

Applicants may be required to complete a skills assessment prior to or during the interview process.

EMPLOYMENT INFORMATION

Compensation

This is a 12 -month per year position in the Howard County Education Association, Educational Support Professionals (HCEA-ESP) employee unit. The current salary range for this position is Grade 8 on the Secretaries and Assistants salary scale. Step placement will be in accordance with the salary procedures of the Howard County Public School System and the HCEA-ESP Master Agreement which considers relevant prior experience . Under the Fair Labor Standards Act, this position is not exempt from overtime.

Retirement

Membership in the Maryland State Retirement Agency (MSRA) pension plan is a mandatory condition of employment for all employees who meet the eligibility and membership criteria defined in the State Personnel and Pensions Article and the Code of Maryland Regulations (COMAR). A qualifying employee cannot reject membership, nor can an ineligible employee elect membership. The annual contribution to the pension plan will be 7% of an employee's annual salary .

Benefits

HCPSS offers a comprehensive benefits package for eligible employees. Information about additional benefits such as paid time off can be found in the negotiated agreement for employees in this bargaining unit.

Pre-Employment Requirements

Professional references will be contacted prior to any offer of employment. Recommended candidates will be required to provide references from current and recent supervisors.

A ll employees, regular and temporary, must be fingerprinted, have a criminal background investigation completed, and successfully complete the Maryland Employment History Review, pursuant to Section of the Education Article, Annotated Code of Maryland. In addition, s ome positions will require completion of a physical examination and/or drug testing .

Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the United States. HCPSS participates in E-Verify and does not offer employee sponsorship.

For questions regarding this posting, please contact Philip Wentt ( ) OR .

EQUAL OPPORTUNITY EMPLOYER

To request an accommodation during the application or interview process due to a documented disability, please email .

HCPSS celebrates diversity and is committed to creating an inclusive environment for all employees and applicants and prohibits discrimination, harassment, and retaliation of any kind. HCPSS is committed to the principle of equal employment opportunity for all employees in providing them with a work environment free of discrimination and harassment. All employment decisions at HCPSS are based on organizational needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, veteran status or present military service, family medical history or genetic information, family or parental status, or any other characteristic protected by federal, state or local laws.