Box Office Supervisor - Albany, United States - ASM Global Group

Description

for "essential" or "functional" purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store);
for "analytics" purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a specific page, or see how visitors move around the website when they use it, what website they visited prior to visiting our website, and use this information to understand user behaviors and improve the design and functionality of the website); and
for "retargeting" or similar advertising or commercial purposes, such as:

The use of these technologies by third parties may be subject to their own privacy policies and is not covered by this Policy, except as required by law.

We may also use your Identity Data, Device/Network Data, Inference Data and Contact Data collected in this context for Commercial Purposes.

SUMMARY:

Sell tickets for events, provide excellent customer service and assist Manager and Assistant Manager with the supervision of the Box Office.

ESSENTAIL DUTIES &


RESPONSIBILITIES:
Process written requests for tickets to various events. Prepare and balance tickets seller's bank deposits and sales reports daily. Provide excellent customer service at all times. Resolve customer problems. Maintain and update information books and telephone recordings. Answer telephone and give requested information. Assist with the training of new staff. Process building ticket orders. Open and close Box Office as needed. All other duties as assigned.


SUPERVISORY RESPONSIBIITIES:
Carries out supervisory responsibilities in accordance with SMG's policies and applicable laws.



QUALIFICATIONS:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
KNOWLEDGE, SKILLS &


ABILITIES:
Excellent money handling ability, prior experience preferred. Basic math skills and strong customer service experience also needed. Good communication and interpersonal skills. Computer literate. HS Diploma/GED required. Previous computerized ticketing experience preferred.

OTHER

QUALIFICATIONS:
Ability to work flexible hours including daytime, evening, weekends, and holidays as needed.


SCHEDULE:
Monday – Friday 9:00am – 5:00pm with some evenings and weekends based on events


PAY RATE :
$18 - $20 per hour


TO APPLY:
Please submit resumes/applications online only.
Applicants that need reasonable accommodations to complete the application process may contact Christine Hayes at
ASM Global Management –

MVP Arena ~ 51 South Pearl Street, Albany, NY 12207
ASM Global is an Equal

Opportunity/Affirmative

Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
About Us

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.

They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

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