Lodge Host - Marathon, United States - Coast Guard Community Services Command

Description

Job Description

Announcement #: 5661

Opening Date: 11 April 2024 Pay Plan/Series/Pay Band: NF

Closing Date: Until Filled Work Schedule: Full Time

Position: Lodge Host Salary: $18.00-$23.00/hour

Who May Apply: All Sources Location: Marathon, FL

Looking for a Lodge Host for our beautiful Marathon, Florida location. This role offers a unique blend of responsibilities ranging from business management to customer service, providing an exciting work environment.

• Coordinates the activities of assigned NAF segments at MWR business operations in Marathon, FL, ensuring smooth management and execution of MWR operations for cottages, equipment, and facilities.
• Manages day-to-day operations of MWR Marathon Cottages and equipment, including fiscal accountability, guest safety, and facility cleanliness.
• Provides quality customer service via phone, computer, and in person interactions.
• Handles reservation system and MWR Marathon web page maintenance, customer check-ins, and housekeeping duties.
• Coordinates maintenance, repairs, landscaping, and grounds maintenance of the MWR facility.
• Manages laundry service, fiscal responsibilities, and funds management.
• Ensures safety, conducts monthly inspections, and completes required paperwork and documentation.
• Interacts with various stakeholders, including active duty members, retirees, and government employees.

QUALIFICATIONS REQUIRED:

Minimum:

• 1 year customer service experience.
• Ability to use a computer system for related duties.
• Ability to work indoors and outdoors.
• Ability to perform maintenance and ground keeping tasks.
• Must have and maintain a FL Driver's License.
• Must communicate effectively in English.

Preferred:

• Supervisory or managerial experience in hospitality.
• Knowledge and skills to operate and maintain MWR boats.
• Experience in facility maintenance, groundskeeping, and financial operations.

USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS:

• Paid Annual and Sick Leave
• Holiday Pay
• Medical/Dental/Vision Insurance
• Flexible/Dependent Spending Account
• Pension Plan
• 401k Savings Plan
• Life Insurance
• Short Term/Long Term Disability
• Tuition Assistance
• Paid Parental Leave

OTHER ESSENTIAL INFORMATION:

• Selectee will participate in Direct Deposit/Electronic Funds Transfer for payment.
• Must complete a Federal Background check.

HOW TO APPLY:

• Your resume/application must demonstrate required experience/education.
• Submit application in English with specific details.

Equal Employment Opportunity: All candidates considered without regard to non-merit factors.

PRIVACY ACT NOTICE:

• To collect information for applicant qualification determinations.
• Information shared with hiring managers and interview panels.

Paperwork Reduction Act Statement:

• An agency may not conduct information collection without valid OMB control number.
• The estimated average time to complete the application is 40 minutes.