Administrative Coordinator - Fort Lauderdale - Broward County, FL

Description

Salary : $52, $84,022.64 Annually
Location : Fort Lauderdale, FL
Job Type: Full-Time
Job Number:
Department: HumSvcs Fam Succ LIHEAP & CSBG
Opening Date: 02/09/2026
Closing Date: 2/16/2026 5:00 PM Eastern
Veterans' Preference Notice: Under Section 295.07, Florida Statutes, certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment with Broward County and are encouraged to apply for the positions being filled.
International Degree Verification: International degrees must be evaluated by an approved member of the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE) https://aice- Candidates are responsible for all evaluation expenses. Completed evaluations do not guarantee employment and are subject to approval by Broward County Human Resources.
REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners is seeking qualified candidates for an Administrative Coordinator (Employment Coordinator) position in the Human Services Department's Family Success Administration Division.
General Description:
Performs administrative work assisting in the coordination and administration of business operations and functions.
Works under general supervision, independently developing work methods and sequences.
Minimum Education and Experience Requirements:
Requires an Associate degree from an accredited college or university with major coursework in business or public administration or closely related field.
(One year of relevant experience may be substituted for each year of required education.)
Requires four (4) years in staff administration, management, and organization or closely related experience including six (6) months lead work/supervisory experience depending on area of assignment.
Special Certifications and Licenses:
Must possess a valid Florida Class E Driver's License at time of appointment and must be able to obtain and maintain authorization to drive on County business.
Preferences:
*Bachelor's or Master's degree in related field
*Experience in social services field
*Certified Employment Support Professional (The Association of People Supporting Employment First (APSE))
*Certified Workforce Development Professional or similar certification (The National Association of Workforce Development Professionals (NAWDP) )
*Bilingual (English/Spanish; English/Creole)
SCOPE OF WORK
Duties and Responsibilities:
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
- Coordinate all aspects of the job placement and employment services for the Community Action Agency (CAA).
- Develop and maintain relationships with local employers to identify job opportunities that match participant strengths and goals.
- Conduct outreach to businesses through cold calls, site visits, networking events, and community partners.
- Provide job coaching, employability training and related workshops, work experience opportunities, job placement services, and job retention support.
-Maintain a case load and frequent contacts with customers.
- Collect demographic and other customer related data, track progress and submit information requested/required for performance reporting.
-Maintain case files in accordance with program requirements.
- Identify potential community partners and connect customers to needed and available resources.
-Collaborate with the local workforce agency to assist customers in accessing needed services.
- Participate in and coordinate resource fairs, job fairs, and other events with community organizations and local businesses. -Participate in community outreach activities to promote awareness of agency programs and services.
- Ability to use a variety of office software applications, including database, spreadsheet, and/or presentation applications to prepare a variety of documents, forms, and/or related materials.
- Compose a variety of correspondence, notifications, forms, reports, and related documents in order to communicate information or requests to staff and/or the public.
- Participate in administrative and staff meetings, case staffings and consultations.
- Performs related work as assigned.
Competencies:

• Tech Savvy:
  Anticipates and adopts innovations in business-building digital and technology applications. Investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.
• Manages Complexity:
  Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
• Decision Quality:
  Makes good and timely decisions that keep the organization moving forward. Seeks coaching from others to address routine problems; learns to handle these issues effectively. Bases decisions and actions on relevant rules and procedures.
• Directs Work:
  Provides direction, delegating, and removing obstacles to get work done. Confirms mutual agreement on accountabilities, fostering strong coordination and minimizing duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively.
• Plans and Aligns:
  Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
• Optimizes Work Processes:
  Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Generally follows defined and communicated standards, methods, and procedures. Seeks advice and finds ways to work better within processes. Makes some reasonable suggestions to improve work methods.
• Ensures Accountability:
  Holds self and others accountable to meet commitments. Tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments.
• Communicates Effectively:
  Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.
Unavoidable Hazards (Work Environment)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
None.
SPECIAL INFORMATION
County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
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Americans with Disabilities Act (ADA) Compliance
Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.
County-wide Emergency Responsibilities
Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee Responsibilities
All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Broward is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 11 annual holidays, accrued annual/vacation and sick leave, FRS retirement, $50,000 of County-paid life insurance, training and development, and participation eligibility in a deferred compensation (457) plan with a match up to $2,000. In addition, Broward County offers 2 health plans, a High Deductible Health Plan (HDHP) with a County-funded Health Savings Account (HSA), and a Consumer Driven Health plan (CDH), Dental insurance, Vision insurance and Section 125 Flexible spending accounts for Medical Expenses and Dependent Care. Employees who are hired into a full-time, or part-time position working 20 hours per week, are considered benefits-eligible. Benefits become effective on the first of the month following 30 days of employment.
01
Do you have an Associate's degree from an accredited college or university with major coursework in business or public administration or closely related field.
• Yes
• No
02
Do you have four (4) or more years' experience in staff administration, management, and organization or closely related experience including six (6) months lead work/supervisory experience in the area of employment coaching?
• Yes
• No
03
Will you have a valid Florida Class E Driver's License at time of appointment and able to obtain and maintain authorization to drive on County business?
• Yes
• No
04
Do you have one (1) or more years' experience working in the Human Services field?
• Yes
• No
05
Are you bi-lingual in English/Spanish and/or English/Creole?
06
Please describe your past training and work experience with providing employment coaching or closely related experience. Please also list any experience you have with managing and coordinating programs in this area.
07
Please describe your experience with composing and editing business correspondence, reports, policies, procedures and other documents.
08
Give an example of how you prioritize your tasks when working on multiple projects.
09
Describe the most difficult case you have had and how you were able to resolve the case.
10
Tell us about a time when you were frustrated on the job (with a customer, a coworker, or a supervisor). What steps did you take to alleviate the tension between you and that person? What coping skills did you employ?
11
Please describe your use of electronic applications to track and analyze data. (Provide specific examples.)
12
Please describe your past training and experience working with customers in crisis and/or experiencing poverty and why you are interested in working with this type of population.