Director of Technology - Carrollton, United States - ViaPlus by VINCI Highways

Description

ABOUT VIAPLUS:
ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured, single-account back-office technology facilitate the high-volume transactions required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all.

We are pioneers in the transportation transaction and mobility industry, with a decade of proven global experience in providing solutions focused on the tolling and transit industries. ViaPlus is headquartered near Dallas, Texas, and maintains offices across the United States, France, India, and Ireland. We are part of the global network of VINCI Concessions, an international player in transport infrastructure with projects in 23 countries. Our vision has evolved to provide a fully automated, end-to-end transportation solution that significantly improves revenue collection and efficiency while effectively lowering costs for our agency clients.

We serve enterprises that require high-volume, real-time transaction processing with the highest levels of accuracy, especially where revenue reconciliation and customer account management are key deliverables to the customer experience. Our flagship back-office system (BOS) enables Mobility-as-a-Service (MaaS) with a "one account" feature that supports multimodal transportation solutions. In a rapidly changing environment, ViaPlus maintains a strong focus on technology and continuous R&D to improve agency efficiencies, reduce operating expenses, and maximize revenue - all while providing exceptional customer service.

Learn more:

ABOUT VINCI HIGHWAYS
VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operations and mobility services. We design, finance, build and operate highways, bridges, tunnels, urban roads and mobility services on a network of more than 3,360 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and provide drivers with a positive experience.

More information:

@VINCIConcess

JOB PROFILE: Director of Technology

JOB LOCATION: Carrollton, Texas

JOB RESPONSIBILITIES:
Under the supervision of the Chief Technical Officer, the Director of Technology oversees the development, execution, support, and evaluation of robust and comprehensive technology systems for the Electronic Tolling & Mobility as a Service (MaaS) markets. Works with senior leadership, departments, and customers to help them effectively utilize the applications of technology within their respective areas of responsibility. In addition, the Director focuses the department on innovation, efficiency, and implementation of effective industry-leading tolling systems and technology practices that will aid in providing the highest quality technical programs, services, and infrastructure to ensure smooth management of the overall operation. This position will have oversight of technical teams in support of the company's mission. We are seeking a proven leader to own the daily management and steering of strategic technical relationships and help deliver an amazing ViaPlus experience across both customer and enterprise.

The primary responsibility of the Director of Technology is to support the Chief Technology Officer (CTO) in meeting the needs and demands of the business from a technical aspect, with a focus on executing technology strategies and overseeing the day-to-day operations within the technology department. Key accountabilities include collaborating with the CTO to ensure successful project delivery, managing technology initiatives, and contributing to the overall efficiency and effectiveness of the technology function. Including, responsible for maintaining technology operations to include systems administration, network management, telecommunications management, system and data security, system and data backup and emergency recovery plans.

QUALIFICATIONS:
Strategy Implementation: The Director of Technology works closely with the CTO to implement global and regional technology strategies, ensuring alignment with business objectives. They play a pivotal role in translating organizational strategies into actionable technology plans, considering market demands, competitor offerings, and technological trends.

Operational Excellence: This role involves collaborating with technology and project management teams to ensure the effective execution of technology strategies. The Director of Technology actively contributes to the development and implementation of operations and maintenance management policies, guidelines, and processes, fostering a culture of operational excellence.

Technology Portfolio Management: The Director of Technology maintains a well-documented technology portfolio, encompassing current services, future developments, and past technologies. They ensure accuracy in the technology catalog, pipeline, and retired technologies, actively participating in the validation and approval of product enhancements.

Financial Oversight: The Director of Technology collaborates with the CTO to monitor and manage technology-related financial metrics, contributing to the achievement of profitability targets. They participate in budget setting, assist in contract bids, and oversee revenue and technology expense budgets for all projects.

Collaboration with External Stakeholders: The Director of Technology engages with industry events, representing the organization in relevant forums to stay updated on technological advancements and potential disruptions. They actively participate in technology-related government functions and industry events to promote the organization's positions on policy and technology.

Key Responsibilities:
In this position, you will be required to:

• Shape and develop competitive product and service strategies and translate them into a global and coordinated product and services strategy and detailed delivery plan to grow our mobility systems and services practice regionally or divisionally into a profitable and sustainable business.
• Structure and plan complex client engagements and generate demand by acting as a trusted advisor.
• Provides leadership in identifying hardware and software needs and purchases, ensuring that they are consistent with the school system instructional technology plan and state technology guidelines.
• Guide and formulate product management policies, guidelines, and processes in collaboration with senior business leaders.
• Manage and maintain the product portfolio and the service catalog.
• Advise on the establishment of internal controls to ensure that product goals are being achieved by measuring the actual progress achieved against the initial criteria.
• Ensure that the projects meet their budget targets and manage and monitor performance metrics.
• Effectively manage a team, their resource allocations, assignments, capacity, and overall performance.
• Support the CTO in executing technology strategies and delivery plans.
• Collaborate with cross-functional teams to ensure successful project delivery.
• Contribute to the development and implementation of technology policies and guidelines.
• Assist in managing and maintaining the technology portfolio and catalog.
• Participate in establishing internal controls for technology service goals.
• Contribute to achieving organization's financial metrics and profitability targets.
• Engage in industry events and government functions to represent the organization's positions.
• Ability to effectively manage relations and work in a cross-functional environment.

EDUCATION & EXPERIENCE:

• At least ten (10) years of work experience in a related environment
• Proven experience in formulating and executing strategy and operational plans.
• Experience in establishing and controlling revenue and expense budgets and managing business metrics.
• Experience in managing a team and applying human resources principles.
• BS or BA in Technology, Computer Science, IT Management, or Technology preferred, or equivalent experience in IT and Technology projects and programs.
• Experience and passion for Emerging Technologies and Digital Innovations

SUPERVISORY RESPONSIBILITIES
People management: They act as a people manager by partnering within the organization to attract the right professional leadership and talent to ensure their team is staffed according to requirements and all team members are fully utilized. Ensure that employees reporting to you are engaged and understand their career opportunities, by taking responsibility for the development and training of all team members.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud. Travel will be required up to 35% of the time per year.