Operations Coordinator, Rumble - Irvine, United States - Xponential Fitness LLC

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    Description

    Who are we:
    Xponential Fitness is the largest global franchisor of health and wellness brands.

    The portfolio of brands includes Club Pilates, the nation's largest Pilates brand; CycleBar, the nation's largest indoor cycling brand; StretchLab, a concept offering one-on-one and group stretching services; Row House, a high-energy, low-impact indoor rowing workout; AKT, a dance-based cardio workout combining toning, interval and circuit training; YogaSix, the largest franchised yoga brand; Pure Barre, a total body workout that uses the ballet barre to perform small isometric movements; Rumble Boxing, a boxing-inspired full-body workout; and BFT, a functional training and strength-based fitness program; and Lindora, a metabolic health brand.

    Through the Company's eleven brands and the On-Demand virtual platform, XPLUS, Xponential Fitness continues to push their mission forward to make health and wellness accessible to everyone.


    Objective:
    Rumble Boxing is seeking a dynamic Operations coordinator to oversee and optimize operational processes.

    The Operations Coordinator will report to the SVP of Operations and will be responsible for managing day-to-day operations, driving continuous improvement initiatives to enhance productivity and efficiency across the brand.


    Responsibilities:

    • Analyze current operational processes and identify areas for improvement.
    • Implement best practices and standard operating procedures to optimize efficiency and productivity using Digital Stack
    • Collaborate with department heads to streamline communication and workflow between our Education, Marketing, operations and Sales team.
    • Distribute and manage all communication from the corporate team to our Franchise Partners and Studio Staff.
    • Develop and maintain relationships with Franchise Partners.
    • Point of contact for all System calls, trainings, and meetings with corporate and franchise partners.
    • Main point of contact for our Annual Convention ie: Registration, guest requests, stage & room design, breakout presentations
    • Manage and upload all documents to our Learning system (Wisetail) and ZOHO.
    • Manage & respond to support tickets through Zendesk
    • Collaborate with all dept heads in our Secret Shop Program
    • Administer all domain emails and assist with troubleshooting access issues
    • Become fluent in our demographic software (Buxton)

    Benefits:

    • Medical, Dental and Vision benefits.
    • Ability to enroll in our Employee Stock Purchase Program
    • Monthly Cell Phone allowance
    • Empower is our 401k company. We offer Traditional and Roth 401k plans. Employer match is 4% and starts matching at the beginning of year 2. Your 401k would be fully vested at the start of year 3.
    • Complimentary corporate memberships to XPLUS and XPASS & Calm Premium
    • Discounts on retail brand merchandise & other partnership perks
    • On-site gym- access 24 /7, full set of cardio, machines and weights, including a full service showers.
    • On Campus Amenities: Reborn Coffee Shop, Hangar 24, Mini Putting Green, Basketball Court, Bird Sanctuary, Car Washing Services (M/W), Dry Cleaning ServicesXponential Fitness, INC.
    provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local lawsQualificationsQualifications:

    • 2+ years of experience in an administrative operations role preferred
    • Strong analytical skills with the ability to identify and solve complex problems.
    • Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
    • Proficiency in project management tools and software such as Zoho, Zendesk, Buxton etc.
    • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.#J-18808-Ljbffr