- Welcoming guests and offering luggage support as/if necessary.
- Provide sufficient guest registration, check out and telephone service.
- Acting as the "local expert" for Concierge-related inquiries and requests.
- Booking guests services including but not limited to car service, city tours, etc.
- Discuss and resolve any guest issue before, during or after their stay.
- Oversee all public areas and ensure all spaces remain in immaculate condition.
- Ensure an awesome vibe at all times music, lighting, cleanliness, fun, etc.
Night Auditor Front Desk Agent - Chicago, United States - Spearhead Hospitality, LLC
Description
Spearhead Hospitality is a Chicago based boutique hospitality management company with a portfolio that includes the Robey Hotel, Canal Street Eatery & Market and the Chicago Getaway Hostel with a potential of additional properties under management.
Required shifts: 11pm - 7am (5 shifts per week)
Chicago Getaway Hostel is located in Lincoln Park - Chicago's best neighborhood.
You can walk to the beach, Lincoln Park Zoo, or go for a run on the 18-mile running path along the lake.
Front Desk Agents at Chicago Getaway Hostel are responsible for providing all guests with an awesome check-in and check-out experience and ensuring they are equipped to explore the city in the most cost effective and dynamic way possible.
We are looking for Front Desk Agents who are great multi-taskers, love interacting with people from all across the globe and whom have open availability.
Some of the key job responsibilities include:
Chicago Getaway Hostel believes strongly in artistic expression and individuality. Along with your resume, we welcome you to send us a photo (or link to photos via FB/IG) that best represents how you express your individuality
This position is benefits eligible
REQUIREMENTS:
We are looking for...
Punctual people &
detail-oriented folks
Positive attitudes
Common-sense thinkers
Unique and/or stylish people
who are also...
Honest Abe's
Resourceful
Low drama
. . .And if you have 1-2 years of hotel operations experience, that's really amazing
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
WE DO NOT DISCRIMINATE WITH REGARD TO RACE, SEX, SEXUAL ORIENTATION, SEXUAL PREFERENCE, COLOR, NATIONAL ORIGIN, CITIZENSHIP, HANDICAP OR DISABILITY, AGE, VETERAN STATUS, MARITAL STATUS, PREGNANCY OR PREGNANCY RELATED MEDICAL CONDITIONS, OR ANY OTHER CATEGORY PROTECTED BY LAW IN REGARD TO ANY EMPLOYMENT DECISIONS.
Source:
Hospitality Online