Program Support Specialist - Norfolk, United States - Old Dominion University

Description

Posting Details
Working Title Program Support Specialist
Position Number 01303A
Department DEAN CONTINUING EDUCATION
Location Norfolk, VA
Type of Position Classified
Type of Job Full Time
EEO Category F Administrative Support (Clerical & Sales)
Job Description
To support Continuing Education by providing administrative support to the department.

To serve as the primary administrative professional who answers department phones and emails, monitors office supplies, oversees essential copying/printing services, schedules meetings, and assists faculty, students, and visitors with issues.

Prepare program related administrative, logistical support, and correspondence to students, instructors, membership organizations, etc. with accuracy and in a timely manner. Provide excellent customer service to all internal and external CE customers.
Type of Recruitment
Knowledge, skills and abilities
Proficient skills in Microsoft Office. Some knowledge of customer service and organization skills. Ability to handle multiple tasks simultaneously and prioritize work to meet deadlines.

Excellent written and verbal communication skills including the ability to interact and assist the public, in person and via email and phone.

Special licenses, registration or certification
None
Education or training
None
Level and type of experience
Some experience working in a high-volume office environment and interacting with a diverse group of people.
Some experience in word processing with accuracy and proofreading for relevant content and accuracy.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
None
Conditions of Employment
Works typical 40 hour week on campus.
Annual Salary/Hourly Rate Salary range between $ - 28,759 - $42,000
Posting Detail Information
Job Requisition Number S02629
Job Open To General Public
Open Date 04/29/2024
Close Date 05/10/2024
Open Until Filled No
Special Instructions Summary
Please include application, resume, and cover letter.
Criminal Background Check The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information.

Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at
Alternative Hiring Process

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ).

Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: or call DARS at , or DBVI at
Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.

Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

• Yellow Layoff Form
• Blue Layoff Card
• AHP Letter