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- Prepare and distribute daily cleaning schedules and checklists.
- Allocate keys to housekeeping staff and ensure their secure return at the end of shifts.
- Monitor special events and significant dates to maintain cleanliness standards in relevant areas.
- Review reports and disseminate necessary information as required.
- Conduct inspections of guest rooms to uphold brand quality.
- Provide guidance and support to team members to address performance concerns.
- Maintain effective communication with front desk staff, colleagues, and guests throughout the shift.
- Assist with projects as directed by the Supervisor.
- Manage inventory and supplies efficiently.
- Assist with scheduling when necessary.
- Deliver items and amenities to the front desk as needed.
- Verify that rooms scheduled for departure are vacant.
- Coordinate with engineering and front desk for any maintenance requests.
- Perform thorough cleaning duties, including trash removal, linen changes, surface cleaning, and bathroom sanitation.
- Inspect all areas post-cleaning to ensure thoroughness.
- Stock and maintain the housekeeping cart according to safety and operational guidelines.
- Receive assigned areas, keys, and supplies, ensuring proper management of resources.
- Address guest requests and report any issues to enhance guest satisfaction.
- Document any lost items, damages, or maintenance issues for the Supervisor.
- Be prepared to cover shifts as necessary.
- Proficient in English communication.
- Ability to perform physical tasks associated with cleaning and laundry for extended periods.
- Self-motivated with a positive attitude.
- Maintain professional appearance standards.
- Strong attention to detail and problem-solving skills.
- Excellent interpersonal skills with guests and team members.
- Reliable and adaptable to changing needs.
- Proven experience as a Room Attendant for at least one year.
- Capable of handling physical demands, including lifting and moving supplies.
- Ability to bend, kneel, and reach to perform cleaning tasks effectively.
- Consistent standing and walking to fulfill job requirements.
- Vision acuity to assess cleanliness and adherence to brand standards.
Lead Cleaning Coordinator - Eau Claire, United States - ECWI Hospitality
Description
Job Overview
Join our team at ECWI Hospitality, where we pride ourselves on providing exceptional service in a vibrant environment. We are currently seeking a dedicated and meticulous Lead Room Attendant to oversee housekeeping operations and ensure our guests enjoy a pristine experience.
Position Summary: The Lead Room Attendant will take charge in the absence of the Supervisor, ensuring that all housekeeping tasks are completed to the highest standards.
Compensation:
$17 per hour
Key Responsibilities:
Qualifications:
The ideal candidate will have the flexibility to work weekends and daytime shifts, collaborating closely with the Housekeeping Supervisor to ensure exceptional guest experiences.