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Senior Systems Analyst - Westfield, United States - Westfield State University
Description
Campus Title: Senior Systems Analyst
State Job Title: Staff Associate
Department: Information and Instructional Technology
Job Code: HA5300
FLSA Status: Exempt
Funding:
Bargaining Unit: APA
Job Type: Full-Time Permanent
Timeframe: 52 Weeks
Shift: Monday-Friday, 9:00am to 5:00 pm
Regular Days Off: Saturday and Sunday
Supervision Received: The Senior Systems Analyst reports to the Associate Director of Enterprise Systems.
Supervision Exercised: None
Salary: $80,000.00 to $85, salary commensurate with education and experience)
General Statement of Duties:
The Senior Systems Analyst is a key resource on the Enterprise Systems team, responsible for accurate data analysis and custom programming in support of the Westfield State University strategic goals and mission. Responsibilities include analysis, design, development, testing, implementation, and administration of enterprise applications. The senior systems analyst can multi-task, prioritize and manage their time effectively working independently or at times as a member of a project team.
Duties and Responsibilities:
Duties include but not limited to:
Essential:
Possess a thorough understanding of the PL/SQL language to define, query and manipulate data within an Oracle database.
Develop and maintain SQL scripts to import, export and or repair data within the Ellucian Banner student information system.
Coordinates to identify, define, develop, test, and maintain Oracle database scripts, views, triggers, functions, and packages to meet evolving business needs of the University.
Analyze high-level technical issues presented by end-users and develop solutions to resolve them.
Submits support cases with software vendors, and coordinates with university staff for case troubleshooting to resolution.
Provides technical support for university supported reporting tools, including but not limited to, development of reports, dashboards, and data blocks in support of the needs of University departments.
Assists end users with reporting processes.
Provides primary technical support for the Ellucian DegreeWorks software system.
Provides support and guidance as needed to OIT staff engaged in similar functions.
Provides technical support to assist in ongoing efforts related to data governance.
Develops and maintains processes within the Broadcom automation system.
Actively responds when assigned cases OIT support desk online ticket system.
Maintains clear, concise, and descriptive documentation on solutions offered and applications developed or modified.
Supports all ongoing efforts to reinforce data security and integrity.
Performs other duties as assigned.
Requirements:
Qualifications:
Required:
Bachelor's Degree or relevant professional certification with 5 years of experience which must include at least 2 years of experience in application programming with either Ellucian Banner or Oracle SQL
1 year experience with Linux operating systems
Preferred:
3 years progressive experience with Ellucian Banner
1 year of Higher Education experience
Strong analytical skills