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  • Market Manager - Hoboken - Odeko

    Odeko
    Odeko Hoboken

    1 week ago

    Default job background
    Full time
    Description

    Job Description

    Odeko champions neighborhood cafes and coffee shops through technology, supporting small businesses with a platform that reduces CO2 emissions and enhances user experience.

    The Odeko team is diverse, passionate, and innovative. We believe small businesses need support now more than ever, and Odeko is uniquely positioned to provide it.

    Key Responsibilities:

    • Achieve monthly revenue goals through new customer acquisition and growing existing customer accounts
    • Secure commitment of independent coffee shop owners and onboard them to Odeko's local supply delivery service
    • Leverage data-driven prospect database to develop new client relationships and drive high-speed growth of partnerships in the market
    • Own customer relationship pre & post sales, focusing on retention and expansion through upselling, in-person visits, and launching new products
    • Work closely with Operations and Support team to resolve day-to-day issues quickly
    • Keep meticulous records in Hubspot CRM tool to report activity and conversations, enhancing the customer experience
    • Collaborate with vendor partners for local coffee events and sampling campaigns for prospective customers
    • Serve as primary liaison between customers and internal teams, representing customer interests and advocating for product or process enhancements based on feedback
    • Develop knowledge of local and national trends within the specialty coffee industry

    About You:

    • 2+ years of relevant sales/account management/business development experience or local coffee community leadership experience
    • Experience discovering and closing sales opportunities and building client relationships
    • Self-directed and comfortable in a constantly evolving environment
    • Experience successfully managing a pipeline to achieve revenue targets
    • Experience delivering client-focused solutions based on customer needs
    • Passion for coffee and small business; a background in coffee is a bonus

    This is an L2 role. Base compensation is between $60,000 - $65,000. On target earnings between $90,000 - $95,000.


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