Account Manager - Peachtree Corners - VensureHR

    VensureHR
    VensureHR Peachtree Corners

    1 week ago

    $55,000 - $105,000 (USD) per year *
    Description
    We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.
    About Us
    Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting .
    Position Summary
    The Account Manager is responsible for the oversight and ongoing management of their assigned clients. The Account Manager works with sales and the support teams to implement new or renewing accounts, ensuring that a high service level is met. The Account Manager will also work with high-level, key employees to maintain the ongoing client relationships. Being extremely knowledgeable about group benefits, having excellent problem resolution and negotiation skills is key. The Account Manager must also be personable, maintain a high-level of professionalism and be able to travel for client meetings.
    Essential Duties and Responsibilities
    • Coordinate and conduct the implementation for new and renewing clients.
    • Coordinate strategy meetings and document collection with Business Consultant.
    • Market, analyze, and negotiate benefits and rates for all coverages.
    • Request renewal from carrier.
    • Conduct pre-renewal and renewal meetings (in person or via Zoom).
    • Negotiate renewals with carriers. Quote open market when necessary.
    • Deliver final renewal to client and finalize benefit selections.
    • Obtain applications and monitor benefit administration portals.
      • Ensure everything is submitted in a timely manner (at minimum 15 days prior to the effective date)
      • Perform first bill audits and host a meeting with client to discuss how the OE went.
    • Ensure a high level of customer retention and satisfaction by building relationships with key contacts.
    • Ensure high levels of service are delivered to ALL clients:
      • High-level of professionalism and customer service to employees.
      • Provide 24-hour response times to requests, if resolution is not able to be obtained within 24 hours make sure to keep lines of communication open with client by providing status updates.
      • Education is key for all employees and key contact.
    • Ensure all clients are compliant with their benefits, contributions, etc.
      • Select filings of compliance documents
    • COBRA
    Knowledge, Skills, and Abilities
    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Personal qualities of integrity and credibility.
    • Must be able to work individually and as part of a team.
    • Must be able to use the utmost discretion in all presentations/correspondence and communication for staff, clients and all leadership.
    • Intermediate (or higher) knowledge of Microsoft Office and Adobe.
    • Work requires professional, written, and verbal communication and interpersonal skills.
    • Strong organizational skills with the ability to multi-task and prioritize to meet stated deadlines.
    • Knowledge of employee benefits, compliance, and payroll.
    • Must be able to read, analyze, and interpret Client, technical procedures, insurance regulations, and governmental regulations.
    • bility to respond effectively to the most sensitive inquiries and complaints.
    • bility to define problems, collect data, establish facts, and draw valid conclusions.
    Education & Experience
    • 2- 5 years or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred
    • Bachelor's degree preferred
    Required Licenses and/or Certifications
    • Health and Life Insurance License mandatory.
    Physical, Mental, & Communication Demands
    Physical Read Only
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
    • Frequently required to sit; occasionally required to stand and walk.
    • Specific vision abilities required include close vision, color vision, and ability to adjust focus.
    • Frequently required to talk and hear.
    • Moderate concentration/intensity, which includes prolonged mental effort.
    • verage memory, taking into consideration the amount and type of information.
    • Noise level in the work environment is usually moderate.
    Environmental Conditions
    • Indoor, office environment. May occasionally have moderate noise level from copiers, printers, or coworkers.
    Disclaimer
    * This salary range is an estimation made by beBee
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