Sales Representative - New Braunfels, TX, United States - Senske Services

Senske Services New Braunfels, TX, United States

1 day ago

Full time

Description

Sells programs and services to current and prospective customers through traveling around assigned territory.

Conducts development and follow-up of leads and customer retention/service calls through means of telephone and person-to-person contact to identify customer needs.

Prospects and generates sales revenue by adding new program customers and cross selling and up selling current customers. May focus in either residential or commercial sales.
Travels to potential customer properties to identify needs, provide cost estimates and bids for services. Secures sales and arranges service dates.

Follows established procedures and guidelines to promote and sell Senske products and services within an assigned geographic area, product range, or list of customer accounts utilizing resources and tools provided to achieve sales targets and promotion program objectives.

Maintains call records, account status and customer feedback in CRM system. Manages account records and programs in an organized manner.

Compiles lists of prospective customers for use as sales leads based on information from direct mailing/advertisement campaigns, community activities, and other resources.

Prepares and maintains proper sales reports.

Contacts customers to measure satisfaction after service is completed or to otherwise provide assistance by answering their questions and service concerns.

Works to resolve customer complaints regarding sales and service. Analyzes and distributes new sale cancellation requests to retain customers.
Three years of outside sales experience, preferably in lawn/horticulture/pest field. Training or equivalent combination of education and experience, including experience as a technician is acceptable.
Must pass lawn application licensing tests in the state in which the position is selling. May be required to take additional testing depending on services that the position will sell to customers.
Excellent computer skills, including MS Outlook, Word and Excel. Data entry skills with a mobile device.
Negotiation and influencing skills, Consultative sales skills and strong communication skills.
Knowledge of selling techniques (prospecting, overcoming objections, closing sales).
Ability to operate a motor vehicle and travel locally on an extensive basis
Ability to define customer problems, collect data, establish facts, and draw valid conclusions
Affordable health care packages that include medical, dental, vision and life insurance
401K with employer match, 9 Company Paid Holidays, Paid Vacation (accrue up to 1 week of paid vacation your first year), Paid Sick Leave (accrue up to 1 week of paid sick leave your first year),
#Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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