- Neonatal (birth - 28 days)
- Patients with exceptional communication needs
- Infant (29 days - less than 1 year)
- Patients with developmental delays
- Pediatric years)
- Patients at end of life
- Adolescent years)
- Patients under isolation precautions
- Adult years)
- Patients with cultural needs
- Geriatric (> 65 years)
- All populations
- Bariatric Patients with weight related comorbidities
- Non-patient care population
WPHPA Clinical Operations Manager - White Plains, United States - White Plains Hospital
Description
Position Summary
Reporting directly to the Director of Ambulatory Clinical Operations, the Clinical Operations Manager will collaborate with appropriate leadership and subject matter experts to assess and implement practice-wide developmental needs and recognize performance improvement opportunities and workforce performance needs.
Responsible for assessing systems and practices across WPHPA Practices; analyzes, develops and implements system changes to enhance quality of care and organizational effectiveness and efficiency.
This is a highly visible position with multiple areas of responsibility.Essential Functions and Responsibilities Includes the Following:
Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
Collaborates with the Director, Clinical Operations to monitor and maintain compliance with regulatory, State and Federal, The Joint Commission on Accreditation of Healthcare Organizations, CMS and OSHA standards as they relate to the Physician Practices.
Collaborates with Practice Administrators to manage the Clinical Staff at all WPHPA sites.Responsible for identifying, implementing, monitoring and evaluating clinical quality improvement (QI) activities and providing related consulting and support services.
Ensures the regulatory readiness of the outpatient practices.
Leads and inspires staff toward changes that contribute to a culture of quality and safety throughout the Physician Practices.
Ensures that all staff are trained and evaluated on their knowledge of and adherence to policies and procedures specific to their jobs.
Ensures that all staff are working within their scope of practice.Ensures that required competencies are developed, completed and remain current.
Participates in the onboarding process of newly acquired Physician Practices.
Foster positive relationships with new Physicians and staff.
Serves as a resource and role model for all safety related activities related to performance improvement, regulatory compliance and clinical operations.
Demonstrates appropriate utilization of resources necessary to ensure clinical quality.Acts as an EPIC Clinical Resource.
Collaborates with the Practice Analyst to provide statistical data related to areas of responsibility as needed.
Performs all other related duties as assigned.
Education & Experience Requirements
Bachelor's degree in nursing required; Master's degree preferred
NYS RN License required
5 years' clinical experience required and experience in Physician Practice
Knowledge of Microsoft Office Suite preferred (Word, Excel, PowerPoint, Outlook)
Knowledge of e-learning, online policy systems and experience with learning management systems
Core Competencies
Clinical proficiency Ability to multi-task
Teamwork Adaptability
Communication skills Problem-solving skills
Planning and organizing Attention to detail
Problem-solving skills ` Judgment and decision-making
Stress tolerance Project management
Physical/Mental Demands/Requirements & Work Environment
May be exposed to chemicals necessary to perform required tasks.
Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) data base and may be accessed through the hospital's Intranet site (Employee Tools/SDS Access).
A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.Must have a demonstrated ability to learn quickly, adapt to a variety of environments, and take
responsibility and accountability for assigned projects is also required.
Must be able to may remain stationary for long periods throughout the day.
Manual dexterity for computer work, ability to focus and concentrate for report preparation and analysis
of Clinical Quality and QI issues
Must be able to travel to and from multiple offsite locations on a daily basis
Primary Population Served
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The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.